Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Priscilla Sands

Windcrest,TX

Summary

Diligent Human Resources Manager with a proven background in managing comprehensive HR functions across multiple locations. Successfully displayed strong leadership and problem-solving skills in dynamic environments. Offers a strong focus on team collaboration and achieving results. Adept at talent acquisition, employee relations, and performance management. Known for flexibility and reliability in adapting to changing needs.



Overview

26
years of professional experience
1
Certification

Work History

CMC

Area Human Resources Manager
04.2014 - 11.2024

Job overview

  • Assisted leadership in development and reinforcement of organizational strategies, structure, and processes.
  • Aligned HR practices with strategic business objectives by partnering closely with senior leadership teams across the organization.
  • Offered counsel and guidance on employee relations issues and interpreted company policies, procedures and guidelines to encourage consistency.
  • Collaborated with management to identify and resolve staff problems and concerns to support job satisfaction and productivity.
  • Partnered with staff to drive organizational competence and performance management using continuous coaching.
  • Streamlined HR processes for increased efficiency, automating routine tasks and minimizing paperwork.
  • Analyzed statistical data and reports to identify causes of workplace turnover and developed solutions to increase retention.
  • Managed complex employee relations issues, conducting thorough investigations and mediating disputes to ensure fair resolutions.
  • Collaborated with legal counsel on employment matters to ensure compliance with relevant laws and regulations.
  • Collaborated with department managers to identify staffing needs, resulting in timely recruitment and placement of qualified candidates.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Promoted diversity and inclusion through targeted recruitment initiatives, creating a more inclusive workplace culture.
  • Championed corporate social responsibility programs, strengthening the company's reputation and community involvement.
  • Motivated employees through special events and incentive programs.

CMC

Human Resources Manager
12.2011 - 03.2024

Job overview

  • Supported multi-site staff to include the corporate office, Americas teams (Marketing, Maintenance & Reliability, National Accounts, and Recycling Non-Ferrous Sales), Cometals New Jersey, and Cometals Steel
  • Provide HR support with employee relations, compensation, and management of both full-time and contract staff
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Facilitated HR related training to assigned business units within the organization
  • Project lead for HR initiatives, including developing and revising company policies and procedures
  • Served as the primary contact for all immigration matters

CMC

Human Resources Generalist
12.2009 - 12.2011

Job overview

  • Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
  • Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
  • Coached managers through employee engagement, documentation, discipline and performance improvement plans.
  • Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.

CMC

Recruiter
07.2007 - 12.2009

Job overview

  • Provided full cycle recruiting for both corporate and operational positions supporting CMC's Steel Mills, Recycling and Fabrication locations throughout the United States.
  • Assessed applicants' knowledge, skills, experience and aptitudes through phone interviews.
  • Enhanced the recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
  • Delivered top-notch customer service to candidates and clients, establishing strong partnerships.
  • Built strong relationships with hiring managers to understand departmental needs and identify ideal candidates.

ZALE CORPORATION

Regional Field Recruiter
07.2005 - 07.2007

Job overview

  • Company Overview: Zale Corporation is a fine jewelry retailer in North America with approximately 15,000 employees
  • Sourced potential Store Management and above candidates for 5 corporate brands in the West Coast, Florida, and Puerto Rico areas, totaling nearly 800 stores
  • Created and maintained diverse candidate pools using variety of methods including the Internet, direct search, networking, employee referrals, and internal bids to support full cycle recruiting projects
  • Conducted preliminary (in person or via phone) interviews of qualified candidates and refer qualified candidates to the next step in the hiring process
  • Maintained statistical and administrative records including cost per hire, turnover rate analysis, time-to-fill, return rates for job posting, and requisition status report
  • Participated in field training with Store and Regional Mangers by facilitating networking, interviewing and recruiting classes
  • Zale Corporation is a fine jewelry retailer in North America with approximately 15,000 employees

ZALE CORPORATION

College / Corporate Recruiter
02.2004 - 07.2005

Job overview

  • Provided college recruiting for Merchandising Training Program and filled corporate positions for the merchandising area as needed
  • Managed College Recruitment yearly budget of 80K
  • Managed the College Recruiting Calendar; includes career fairs, class presentations, career days, and or other school sponsored functions
  • Conducted the initial screening of resumes, phone, and on-campus first round interviews
  • Organized all aspects of final round interviews and extend offers and communicate non-offers
  • Facilitated New Employee Orientation for Corporate Employees

ZALE CORPORATION

Business Systems Analyst
07.2000 - 02.2004

Job overview

  • Provided a full-line of technical support to Human Resources and Corporate Office including payroll, commissions, and incentive software using HRizon CSS, ReportSmith and SQL applications
  • Reviewed, researched and analyzed departmental operations and needs for comprehensive utilization of available resources and application modules
  • Interacted extensively with IT professionals concerning program development to meet individual specifications
  • Coordinated and managed projects such as employee turnover and performance appraisals from conception through final implementation and testing

ZALE CORPORATION

Training Specialist
01.1999 - 07.2000

Job overview

  • Worked closely with Division President and Store Directors to develop, implement, and facilitate specialized training programs including Leadership Development and Management Develop for over 100 stores
  • Researched, developed, and presented Corporate University course materials
  • Served as Training Consultant for Zale Corporation’s 3rd largest division

Education

University of the Incarnate Word
San Antonio, TX

Bachelor of Science

Skills

  • HR policies and procedures
  • HR metrics and analytics
  • Training and mentoring
  • Employee relations management
  • Succession planning
  • Strategic workforce planning
  • HR project management
  • Organizational development

Certification

Achieved Certification in Human Resources by the Human Resource Certification Institute

Timeline

Area Human Resources Manager

CMC
04.2014 - 11.2024

Human Resources Manager

CMC
12.2011 - 03.2024

Human Resources Generalist

CMC
12.2009 - 12.2011

Recruiter

CMC
07.2007 - 12.2009

Regional Field Recruiter

ZALE CORPORATION
07.2005 - 07.2007

College / Corporate Recruiter

ZALE CORPORATION
02.2004 - 07.2005

Business Systems Analyst

ZALE CORPORATION
07.2000 - 02.2004

Training Specialist

ZALE CORPORATION
01.1999 - 07.2000

University of the Incarnate Word

Bachelor of Science
Priscilla Sands