Priscilla Sullivan
Glendale,AZ
Summary
Dynamic Administrative Assistant with a proven track record at Equity Lifestyle Properties / Casa del Sol Resort, showcasing exceptional Microsoft Office proficiency and unparalleled organizational skills. Excelled in enhancing tenant relations and streamlining operations, significantly improving efficiency. A dedicated team player known for resourceful problem-solving and effective management of complex tasks.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
Equity Lifestyle Properties / Casa del Sol Resort
Glendale, AZ
06.2005 - Current
- Conducted home tours for potential tenants and answered any questions.
- Collected and kept careful records of rental payments.
- Monitored and documented all income, including delinquencies.
- Handled customer complaints personally to verify they were properly handled.
- Monitored common areas for cleanliness and safety.
- Worked with the property manager to identify, develop, and achieve community goals and objectives.
- Fully abstracted all leases and all pertinent information into the Manage America management system.
- Created documents for external agencies, including landlord references.
- Updated tenant and unit information to keep current in housing database.
- Reviewed completed applications and assessed household information against file history and program regulations.
- Notified property manager when change in existing tenants circumstances might affect continued eligibility.
- Maintained tenant relations with regular tenant visits and phone calls.
- Maintained the front desk and reception area in a neat and organized fashion.
- Made copies, sent faxes, and handled all incoming and outgoing correspondence.
- Organized files, developed spreadsheets, faxed reports, and scanned documents.
- Conducted model home walk-throughs to showcase floor plan diversity and promote timely selection in the home buying process.
- Prepared representation contracts, purchase agreements, and closing statements.
- Facilitated closing processes between the lender, mortgage companies, buyers, and sellers.
- Prepared newly purchased homes for clients prior to their arrival.
- Reviewed safety, health, and sanitation processes throughout areas, and enforced rules.
- Computed bills, collected payments, and made changes for residents.
- Show off the common areas, pool, spa, clubhouse, and fitness center to prospective residents.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Reconcile credit card accounts.
- Reviewed completed work to verify consistency, quality, and conformance.
- Delegated work to maintenance staff, setting priorities, and goals.
- Organized open house events for prospective buyers to tour model homes or other available properties.
- Negotiated contracts with prospective buyers in accordance with company policies and procedures.
Education
High School Diploma - General
Centennial High School
Peoria, AZ, Maricopa1999
Skills
- Microsoft Office proficiency
- Excel spreadsheets
- Self-directed
- Time management
- Strong problem solver
- Resourceful
- Self-starter
- Billing and coding
- Dedicated team player
- Strong organizational skills
- Courteous demeanor
- Large cash and check deposits expert
- Invoice processing
- Opening and closing procedures
- Account Balancing Reconciliation
- Data Entry Documentation
- Document and file management
- Manage America
- Nexus
- Back office
- Administrative support
References
References available upon request.
Timeline
Administrative Assistant
Equity Lifestyle Properties / Casa del Sol Resort
06.2005 - Current
High School Diploma - General
Centennial High School
Similar Profiles
Nataliia BoikoNataliia Boiko
Motel Manager at Casa Del Sol MotelMotel Manager at Casa Del Sol Motel
Lilieanna MartinezLilieanna Martinez
Volunteer at Casa Del Sol ApartmentsVolunteer at Casa Del Sol Apartments
Marie Andre PierreMarie Andre Pierre
Housekeeper at Casa Del SolHousekeeper at Casa Del Sol