Priscilla Taylor
Gastonia,USA
Summary
Clinical Mental Health Counseling graduate student completing internship and preparing for National Counselor Examination (NCE). Hands-on experience in client engagement, therapeutic communication, biopsychosocial assessments, treatment planning, and crisis response. Proficient in working with diverse populations and applying evidence-based, trauma-informed practices. Committed to addiction counseling with strong problem-solving skills and a client-centered approach focused on empowerment and long-term wellness.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Re-entry and Clinical Intake SPECIALIST
NC Rise
Charlotte, NC
04.2025 - Current
- Analyzed needs, risks, and goals of individuals readying for release.
- Formulated individualized reentry plans targeting housing, employment, education, and mental health.
- Supported clients through case management in transitioning to the community successfully.
- Conducted intake assessments to evaluate client needs and concerns.
- Assisted clients in developing coping strategies and achieving personal goals.
- Engaged with correctional institutions and service providers for effective client support.
- Conducted workshops on life skills and reintegration strategies enhancing job readiness.
- Facilitated access to resources such as housing assistance, job training, and legal aid.
- Championed client needs to curb recidivism via strategic interventions.
- Tracked progress after release adjusting services when necessary.
- Counseled individuals struggling with substance abuse disorders using harm reduction approaches.
- Maintained accurate case notes and documentation for all client interactions.
OWNER
Pearls Wedding Planning & Design
Charlotte, NC
06.2022 - Current
- Developed creative themes and concepts tailored to client preferences.
- Coordinated vendor relationships to secure services for diverse wedding events.
- Oversaw logistics, including venue selection and guest accommodations.
- Collaborated with couples to finalize budget allocations for services and materials.
- Organized rehearsals and timelines to prepare clients for ceremony flow.
- Resolved on-site issues promptly to maintain event integrity and satisfaction.
- Organized and coordinated wedding ceremonies, receptions, and rehearsal dinners.
FAMILY PRESERVATION CASE MANAGER
Georgia Department of Human Services
Atlanta, GA
01.2024 - 01.2025
- Managed parent support groups addressing topics such as positive discipline and parenting styles.
- Established behavioral modification goals and assessed progress toward goals.
- Developed case plans in order to ensure that the best interests of the child were met.
- Attended hearings with victims to provide emotional support.
- Investigated reports of child abuse and neglect to determine if further actions are necessary.
- Conducted in-depth interviews with children, guardians, doctors, nurses and law enforcement to gain insight into individual cases.
- Acted as a liaison between families and government or community resources.
- Attended trainings related to current trends in Child Protective Services.
- Supported individuals by facilitating weekly group sessions.
- Advocated for victims during difficult situations by filing police reports and connecting to needed services.
- Responded to emergency situations involving children requiring immediate attention.
- Used job-related software to compose or prepare correspondence, case notes and technical reports.
- Provided appropriate referrals for counseling or other supportive services.
- Facilitated delivery of services and resources after thoroughly assessing each child's individual needs.
- Kept child welfare worker informed of progress and challenges.
Substance Abuse Counselor (non-license)
Atlanta Mission, Woman's Services
Atlanta, GA
01.2020 - 12.2023
- Conducted individual counseling sessions for clients addressing substance abuse challenges.
- Facilitated group therapy discussions to foster peer support and recovery strategies.
- Maintained accurate documentation of client progress and treatment activities.
- Educated clients on coping strategies and healthy lifestyle choices to promote recovery.
- Facilitated psycho-educational groups covering relapse prevention, anger management, and communication skills.
- Provided crisis intervention services as required to ensure client safety.
- Coordinated referrals to community resources to support client needs.
- Assisted clients in developing recovery goals and objectives within treatment programs.
CO MANAGER
Walmart
Randallstown, USA
02.2018 - 09.2019
- Developed policies and procedures for the organization.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Interviewed, trained and supervised employees.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Improved company's quality and productivity by streamlining systems and processes.
- Created marketing campaigns to attract new customers.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Formed and sustained strategic relationships with clients.
- Executed performance reviews to encourage improved productivity for team members.
- Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
ASSISTANT MANAGER
Walmart
Williston, USA
09.2015 - 09.2018
- Oversee the total operations of the store managing the store financials and supervise over 500 associates.
- Evaluated operational trends and made proactive strategy adjustments to maintaining alignment between performance and objectives.
- Maintained ongoing system for development, recruitment, recognition, and retention of store crew and management.
- Monitored staff performance and addressed issues.
- Directed sales and marketing plans to maximize rental income and increase occupancy rates.
- Increased occupancy through dynamic marketing initiatives.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Created and managed budgets for travel, training and teambuilding activities.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Established processes for monitoring customer satisfaction levels.
- Created reports on sales trends, inventory levels, and financial data.
CHILD COUNSELOR
Child Development Agency Jamaica
Jamaica
02.2013 - 02.2014
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Conducted outreach, advocacy, and rehabilitative service for regular cases and crisis intervention.
CASE MANAGER
JFLAG Jamaica
Jamaica
01.2011 - 02.2013
- Advocated for victims during difficult situations by handling various tasks, including filing police reports.
- Assessed needs for each person to ascertain suitable services.
- Maintained positive, compassionate, and respectful environment for individuals to feel safe.
- Identified appropriate community resources and provided referrals for services.
- Supervised youth recreational activities and facilitated workshops surrounding self-development, education, and employment.
- Produced weekly reports and parent contact notes for caseload.
- Interviewed clients to assess situations, capabilities, and problems.
- Referred family members to outside support options to assist with coping during times of increased stress.
- Coordinated support services and optimized communication between healthcare workers and patients.
- Assisted individuals with eligibility for available benefits.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral, and monitoring of families.
Education
Master of Science - Clinical Mental Health Counseling
Liberty University
Lynchburg, VA08-2026
Bachelor of Arts - Human Services W/conc in Child And Family Services
Southern New Hampshire University
Manchester, NE11.2023
Certificate - Cognitive Behavioral Therapy Certificate
New Skills Academy
Online01.2020
Some College - Child Psychology
Penn Foster College
Arizona City, AZCertificate - Mental Health Awareness
New Skills Academy
OnlineSkills
- Client assessment and case management
- Crisis intervention and counseling
- Program development and life skills training
- Effective communication and team collaboration
- Follow-up and outreach activities
- Cultural competence and sensitivity
- Clinical documentation and behavioral intervention
- Conflict resolution and motivational interviewing
- Addiction assessment and medication-assisted treatment
- Substance abuse education and continuing care planning
Certification
Board Certified Human Service Practitioner, Pending
References
References available upon request.
Timeline
Re-entry and Clinical Intake SPECIALIST
NC Rise
04.2025 - Current
FAMILY PRESERVATION CASE MANAGER
Georgia Department of Human Services
01.2024 - 01.2025
OWNER
Pearls Wedding Planning & Design
06.2022 - Current
Substance Abuse Counselor (non-license)
Atlanta Mission, Woman's Services
01.2020 - 12.2023
CO MANAGER
Walmart
02.2018 - 09.2019
ASSISTANT MANAGER
Walmart
09.2015 - 09.2018
CHILD COUNSELOR
Child Development Agency Jamaica
02.2013 - 02.2014
CASE MANAGER
JFLAG Jamaica
01.2011 - 02.2013
Master of Science - Clinical Mental Health Counseling
Liberty University
Bachelor of Arts - Human Services W/conc in Child And Family Services
Southern New Hampshire University
Certificate - Cognitive Behavioral Therapy Certificate
New Skills Academy
Some College - Child Psychology
Penn Foster College
Certificate - Mental Health Awareness
New Skills Academy