Dynamic Human Resources/Payroll Coordinator with extensive experience at Renewing Hope Family Counseling Center, Inc. Proficient in payroll processing and QuickBooks, I excel in problem-solving and attention to detail. Successfully managed payroll for 125 employees, enhancing efficiency through custom spreadsheets and streamlined onboarding processes. Bilingual in Spanish, ensuring effective communication and support.
Overview
8
8
years of professional experience
Work History
Human Resources/Payroll Coordinator
Renewing Hope Family Counseling Center, Inc.
03.2023 - Current
Maintained human resources information system and kept employee files up to date and accurate.
Conducted new employee onboarding and provided ongoing orientation training.
Completed background and reference checks to facilitate hiring and onboarding of employees.
Coordinated and administered employee health insurance and retirement plans.
Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
Complied with labor laws and regulations while managing payroll functions efficiently.
Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Managed payroll data entry and processing for 125 employees.
Developed custom spreadsheets that improved efficiency when calculating commissions, bonuses, or other special pay circumstances.
Psych Support/Administrative Coordinator
Renewing Hope Family Counseling Center, Inc.
03.2020 - Current
Answered 25-40 incoming phone calls per hour.
Collected copays and created invoices.
Created new client profiles with all client information and insurance.
Daily insurance verification.
Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and HIPAA compliant.
Worked alongside 6 PMHNP To ensure medication was being sent to the pharmacy.
Handled all medication issues or concerns by email and phone.
Sent prior authorizations for medication to insurance using CoverMyMeds.
Created lab orders through Labcorp.
Administrative Manager
Green Physical Therapy
03.2017 - 03.2020
Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
Trained employees in company and regulatory compliance requirements to promote conformance.
Collaborated with physical therapists to develop comprehensive treatment plans addressing individual patient needs and goals.
Adapted exercises to suit varied ages and abilities for personalized patient care.
Education
High School Diploma -
Mountain View High School
San Jacinto, CA
Bachelors - Psychology
Mt. San Jacinto College
San Jacinto, CA
06-2026
Graduate Certificate - Human Resources Management
University of California, Riverside
Riverside, CA
06-2025
Skills
Bilingual (Spanish)
Payroll processing
QuickBooks
Data entry
Recordkeeping skills
Microsoft
Excel
Work
ICD-10 code expertise
Simple Practice software
Billing
ADP
Ten-key operator
Teamwork
Customer service
Time management
Attention to detail
Multitasking and organization
Problem-solving abilities
Timeline
Human Resources/Payroll Coordinator
Renewing Hope Family Counseling Center, Inc.
03.2023 - Current
Psych Support/Administrative Coordinator
Renewing Hope Family Counseling Center, Inc.
03.2020 - Current
Administrative Manager
Green Physical Therapy
03.2017 - 03.2020
High School Diploma -
Mountain View High School
Bachelors - Psychology
Mt. San Jacinto College
Graduate Certificate - Human Resources Management
University of California, Riverside
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