Priscilla Vargas Villegas
Houston,TX
Summary
Detail-oriented and bilingual professional with diverse experience in administrative support, customer service, and operations across insurance, food service, and automotive industries. Skilled in managing documents, coordinating logistics, and delivering high-quality service in fast-paced environments. Known for strong communication, adaptability, and a commitment to accuracy and efficiency. Currently pursuing a Bachelor’s in Data Science to expand technical and analytical capabilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Loan Assistant
Sewell Automotive
Houston, Texas
07.2023 - Current
- Coordinated the loaner vehicle process, ensuring customers received properly assigned and maintained vehicles.
- Verified customer insurance coverage met company requirements before vehicle hand-off.
- Maintained accurate records of vehicle assignments, returns, and contract details.
- Inspected loan vehicles for cleanliness, damage, and service needs, ensuring they were ready for use.
- Ensured all loaner contracts and documentation were current, accurate, and compliant with company policies.
- Communicated with service advisors and customers to provide seamless transportation solutions.
- Demonstrated attention to detail, time management, and strong customer service skills in a high-end dealership environment.
- Assisted in maintaining vehicle availability, contributing to operational efficiency in the service department.
Food Service Supervisor
Chevron
Houston, Texas
01.2021 - 07.2023
- Oversaw daily operations of in-store food service, ensuring quality, cleanliness, and compliance with food safety standards.
- Handled payroll for food service employees, maintaining accurate time tracking and reporting.
- Managed inventory for kitchen and supplies, including ordering, stock rotation, and waste reduction.
- Coordinated food prep schedules, ensuring efficient workflow and timely service during peak hours.
- Trained and supervised team members, fostering a positive and productive work environment.
- Maintained cost control by monitoring labor and food expenses, contributing to overall profitability.
- Demonstrated leadership, problem-solving, and multitasking in a fast-paced retail/food hybrid setting.
- Ensured excellent customer service and addressed concerns professionally and promptly.
Waitress
Alicia's Mexican Grille
Houston, Texas
08.2019 - 02.2021
- Welcomed guests with a smile and efficiently seated them.
- Accurately took customer orders and relayed them to kitchen staff.
- Delivered food and drinks to tables, ensuring quality and presentation.
- Processed payments and provided change promptly.
- Cleared tables and prepared them for incoming guests.
- Engaged customers in conversation to enhance overall experience.
Administrative Assistant
Mi Tierra Multiservices
Houston, Texas
10.2019 - 01.2021
- Provided administrative support across insurance, tax preparation, and auto documentation sectors.
- Assisted tax preparers by organizing client documents and reviewing forms for accuracy.
- Coordinated appointments to enhance efficiency in tax preparation processes.
- Drafted Bills of Sale for vehicle transactions, ensuring compliance with state regulations.
- Translated documents and letters between Spanish and English, preserving accuracy.
- Managed client intake and inquiries while maintaining confidentiality of sensitive documents.
- Demonstrated strong attention to detail in a fast-paced, client-facing environment.
- Acquired knowledge of insurance processes and basic handling of tax documents.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Waitress
Basa's Mexican Grill
Houston, TX
03.2017 - 09.2019
- Welcomed guests with a smile and efficiently seated them.
- Accurately took customer orders and communicated them to kitchen staff.
- Served food and beverages, ensuring quality and presentation.
- Processed payments swiftly and handled change accurately.
- Cleared tables promptly to prepare for next guests.
- Engaged with customers to enhance overall dining experience.
Education
Associate of Arts - Data Science
Lone Star College
Houston, TX05-2023
Skills
- Customer service and communication
- Administrative document management
- Bilingual communication (English and Spanish)
- Time management and multitasking
- Inventory and operations oversight
- Team leadership and supervision
- Attention to detail
- Problem-solving and adaptability
Certification
- Dale Carnegie Course Certification – Focused on leadership, communication, and building interpersonal skills.
- QuickBooks Certification – Proficient in financial management, bookkeeping, and using QuickBooks for invoicing, payroll, and reporting.
- Microsoft Office & Google Suite Proficiency – Experienced in Word, Excel, PowerPoint, Google Docs, Sheets, and Drive for seamless document and data management.
- Data Entry & Management – Skilled in accurate data entry, organization, and analysis, contributing to efficient office workflows.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Loan Assistant
Sewell Automotive
07.2023 - Current
Food Service Supervisor
Chevron
01.2021 - 07.2023
Administrative Assistant
Mi Tierra Multiservices
10.2019 - 01.2021
Waitress
Alicia's Mexican Grille
08.2019 - 02.2021
Waitress
Basa's Mexican Grill
03.2017 - 09.2019
Associate of Arts - Data Science
Lone Star College
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