Priscilla Vasquez
Houston,TX
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Teacher
Kiddie Academy
07.2023 - 11.2024
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
- Mentored new teachers on best practices for classroom management and instructional techniques, contributing to their professional growth and effectiveness in the classroom.
- Used data-driven decision-making processes to analyze student performance trends and adjust instructional practices accordingly, leading to improved outcomes.
- Served as a member of the school''s leadership team, participating in strategic planning efforts aimed at continuous improvement initiatives.
Patient Concierge
Jefferson Dental Health
04.2021 - 02.2023
- Verified, updated and entered patient information into system.
- Answered and managed incoming calls and emails.
- Scheduled cleanings and dental appointments for patients using appointment software.
- Collected payments from patients and arranged payment schedules.
- Maintained master calendar and scheduled new appointments based on provider availability.
- Gathered medical information, dental health history and vitals from patients.
- Scheduled and confirmed patient appointments and consultations.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Communicated with patients with compassion while keeping medical information private.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Compiled and coded patient information or data in appropriate computer system.
Waitress
Cracker Barrel
12.2019 - 11.2020
- Greeted customers, answered questions and recommended specials to increase profits.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Presented food and beverages to guests at tables.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Served food and beverages to patrons and confirmed complete orders.
- Trained new employees to perform duties.
- Presented menus and answered questions regarding items.
- Stocked service areas with supplies during slow periods.
- Explained menu items, describing ingredients and cooking methods upon request.
- Informed customers of daily specials and signature menu items.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Filled condiments and napkin containers during slack periods.
- Prepared checks, itemizing total meal costs and taxes.
- Set up tables in between patrons to reduce wait times.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Garnished dishes and beverages to serve visually appealing menu items.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Responded to ad hoc cleaning duties at end of shift.
Paraprofessional
Grace England
05.2018 - 12.2019
- Supported students throughout academic instruction and assignments.
- Applied positive reinforcement to redirect negative behaviors.
- Offered students personalized educational, behavioral and emotional support.
- Supplied one-on-one attention to each student during group activities.
- Assisted children at stations during small-group learning periods.
- Observed students to help teachers identify potential learning blocks and opportunities for support.
- Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
- Customized small group and individual classroom activities based on differentiated learning needs.
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
- Prepared instructional materials for specific classroom activities tailored to support student needs.
- Planned and led activities to develop students' physical, emotional and social growth.
- Communicated confidential details about student behavior and performance with parents and authorized parties.
- Organized student performance and enrichment activities to facilitate learning.
- Distributed textbooks, workbooks, papers and pencils to students.
- Graded assignments and tests and documented results into filing systems.
- Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers.
- Taught daily life skills and behaviors to students to build practical knowledge.
- Backed up lessons with personal support, small group instruction and hands-on activities.
- Assisted in preparing lesson materials and bulletin board displays.
- Observed student performance and recorded academic and attendance.
- Organized classroom spaces to meet students' learning needs and smoothly manage planned activities.
- Attended in-services, workshops and seminars.
- Planned and supervised games and other recreational activities for students.
- Organized and labeled student materials when setting up classrooms.
- Instructed students on usage and care of equipment to prevent injuries.
- Distributed pencils, paper, textbooks and workbooks to students.
- Distributed tests and collected homework assignments after completion.
- Took class attendance and recorded absences.
- Kept track of teaching materials and regularly stocked school supplies.
- Developed detailed inventory of equipment and school supplies.
Education
High School Diploma -
Benjamin O Davis High School
Houston, TX06.2017
Skills
- Administrative and Office Support
- Documenting and Recording Information
- Database Search and Data Entry Skills
- Evaluating Quality of Care
- Caring and Empathetic
- Quality Standards and Protocols
- Microsoft Office
- Helpful and Service-Oriented
- Knowledge of Community Services and Programs
- Calm and Effective Under Pressure
- Organized and Efficient
- Providing Information and Resources
- Verbal and Written Communication
- Building Rapport and Credibility
- Records Management
- Time Management and Prioritization
- Attention to Detail
- Comfort with Technology and Databases
- Bilingual Spanish and English
Languages
Spanish
Professional
Education and Training
other
Certification
First aid
CPR
Timeline
Lead Teacher
Kiddie Academy
07.2023 - 11.2024
Patient Concierge
Jefferson Dental Health
04.2021 - 02.2023
Waitress
Cracker Barrel
12.2019 - 11.2020
Paraprofessional
Grace England
05.2018 - 12.2019
High School Diploma -
Benjamin O Davis High School
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