Priscilla Velazquez
Compton,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Scheduling Coordinator
Los Alamitos Medical Center
Los Alamitos, CA
04.2017 - Current
- Enhanced scheduling efficiency by implementing automated systems and optimizing coordination processes.
- Streamlined communication between departments for improved schedule adherence and reduced conflicts.
- Reduced employee overtime costs by closely monitoring work hours and strategically adjusting schedules as needed.
- Increased patient satisfaction through timely appointment scheduling and proactive management of wait times.
- Improved resource allocation by regularly reviewing staff skills, availability, and workload distribution.
- Collaborated with team members to develop contingency plans for unexpected staff absences or schedule changes.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Scheduler
Lakewood Regional Medical Center
Lakewood, CA
03.2014 - 04.2016
- Optimized scheduling processes by implementing efficient software tools and organizational systems.
- Streamlined project timelines through close collaboration with cross-functional teams and stakeholders.
- Enhanced team productivity by maintaining clear communication channels and providing regular updates on project progress.
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
Education
El Camino College
Torrance, CAHigh School Diploma -
Phineas Banning Senior High School
Wilmington, CA06.2010
Skills
- Calendar Management
- Documentation Skills
- Customer Service and Support
- Scheduling Proficiency
- Program Organization
- Quality Assurance
- Teamwork and Collaboration
- Problem-Solving
- Schedule Organization
- Strong Work Ethic
Timeline
Scheduling Coordinator
Los Alamitos Medical Center
04.2017 - Current
Scheduler
Lakewood Regional Medical Center
03.2014 - 04.2016
El Camino College
High School Diploma -
Phineas Banning Senior High School