Priscilla Villarreal
Tracy,CA
Summary
Dedicated unit coordinator professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive.
Overview
10
10
years of professional experience
Work History
Unit Coordinator Ancillary
Sutter Tracy Community Hospital
Tracy, CA
08.2023 - Current
- Worked with electronic health records software and database systems. Epic, Workqueue and Onesource.
- Contacted insurance companies to verify eligibility.
- Organized paperwork such as charts and reports for office and patient needs.
- Operated copiers, scanners, fax machines and credit card machines.
- Supported financial objectives by collecting payments from patients, processing transactions accurately, and reconciling daily cash receipts.
- Answered phone calls and messages for Rehab facility, scheduling appointments, and handling patient inquiries.
- Strengthened communication between patients and therapists by relaying important messages accurately and promptly.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Assisted clients with understanding their insurance policies, benefits, and limitations to promote informed decision-making regarding healthcare services.
- Maintained accurate records of all workers compensation claims, ensuring timely reporting to regulatory agencies and insurance carriers.
Physical Therapy Aide
Sutter Tracy Community Hospital
Tracy, CA
10.2021 - Current
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Performed electrical stimulation, ultrasounds, matrix, myofascial release and spot massages to improve patient movement and functions.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
Rehab Aide
Optimal Rehab Physical Therapy
Tracy, CA
02.2020 - 09.2022
- Assisted patients during ambulation to prevent injuries.
- Observed patients awaiting therapy or transportation to note needs and handle situations appropriately.
- Maintained cleanliness and sanitation of clinic or treatment environment.
- Documented each patient case with updates in computer system.
- Checked physical therapy supplies, assisting with ordering and restocking.
- Facilitated timely billing processes with accurate data entry of charges for services provided to patients during their hospital stay.
- Maintained a high level of accuracy in data entry tasks, ensuring all patient records were up-to-date and errorfree.
- Assembled and maintained patient medical records and other documents related to patient care.
General Manager
Janie And Jack
Livermore, CA
09.2014 - 03.2021
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Managed budget implementations, employee reviews, training, schedules.
- Scheduled employees for shifts, taking into account customer traffic.
- Assisted in recruiting, hiring and training of team members.
- Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
- Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
Education
High School Diploma -
Foothill High School
San Jose, CA05.1999
Skills
- Appointment Scheduling
- Basic Life Support for Health Care Providers (BLS)
- Epic Systems
- Health insurance
- Onesource
- Friendly, Positive Attitude
- Attention to Detail
- Computer Skills
Languages
Spanish
Native or Bilingual
Timeline
Unit Coordinator Ancillary
Sutter Tracy Community Hospital
08.2023 - Current
Physical Therapy Aide
Sutter Tracy Community Hospital
10.2021 - Current
Rehab Aide
Optimal Rehab Physical Therapy
02.2020 - 09.2022
General Manager
Janie And Jack
09.2014 - 03.2021
High School Diploma -
Foothill High School