Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
AdministrativeAssistant

Priscilla Wiggins

ASHBURN,Georgia

Summary

Successful at keeping dietary operations running smoothly, maintaining costs and improving menu offerings. Bringing expertise in food safety, good communication skills and an adaptable approach to solving routine and complex issues. Hardworking Dietary Manager knowledgeable about running high-quality department for LTC facilities. Adept at ordering food, planning menus and training team members.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ambitious [Job Title] with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.

Overview

14
14
years of professional experience
3
3
Certification

Work History

Dietary Manger CMF

Pruitt Healthcare
08.2017 - Current
  • Improved patient satisfaction by developing and implementing well-balanced, nutritious meal plans tailored to individual dietary needs.
  • Purchased food supplies for department according to budget limitations.
  • Interviewed, hired and trained dietary personnel to provide optimal service.
  • Conducted regular audits of food storage areas, ensuring adherence to cleanliness and food safety protocols.
  • Consulted with dietitians to plan menus appropriate for patient needs.
  • Ensured compliance with state and federal regulations through meticulous record-keeping and documentation of all dietary department activities.

Social Worker

PruittHealth
08.2017 - Current
  • Updated client documentation for accurate, compliant and current records.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
  • Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
  • De-escalated stressful situations through individual and family crisis interventions.
  • Advocated for clients to assure respected rights and wishes.
  • Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
  • Monitored clients' progress and adapted treatment plans to meet changing needs.
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification.
  • Coordinated external healthcare professionals to uphold high-quality, person-centred care.
  • Facilitated successful client transitions from residential facilities to independent living situations with appropriate supports in place.

Admissions Director

PruittHealth
08.2017 - Current
  • Increased admissions rates by implementing targeted marketing strategies and outreach efforts.
  • Streamlined application processes for a more user-friendly experience, resulting in higher completion rates.
  • Collaborated with other department leaders to develop cohesive enrollment management plans, ensuring consistent messaging and branding throughout the institution.
  • Developed and maintained strong relationships with feeder schools, leading to increased referrals and applications from top candidates.
  • Conducted thorough reviews of applicant files, making informed decisions on admission offers while maintaining institutional standards and goals.
  • Analyzed application data regularly to identify opportunities for improvement in recruitment tactics or operational efficiencies within the office environment.
  • Improved communication workflows between admissions staff and applicants, resulting in faster response times and increased satisfaction among prospective residents.

Assisted Living Manager

Golden South
03.2014 - 08.2017
  • Applied reason, logic and advanced problem-solving skills to resolve complex and sensitive issues.
  • Led, directed and motivated others to innovate and excel.
  • Streamlined administrative processes by integrating electronic health record systems and updating documentation procedures.
  • Evaluated resident feedback regularly to identify opportunities for improvement within the facility''s offerings.
  • Oversaw daily operations, ensuring smooth workflow among departments in the assisted living community.
  • Implemented innovative programs that catered to residents'' diverse interests, promoting social engagement within the community.
  • Promoted a safe living environment by conducting regular safety inspections and implementing emergency preparedness plans.
  • Facilitated regular team meetings to promote collaboration, address concerns, and share best practices among staff members.
  • Maintained open lines of communication between management, staff, residents, and family members for optimal service delivery.
  • Coordinated special events for residents including holiday celebrations and themed parties for increased socialization opportunities.
  • Recruited hired, and trained dedicated staff members who were committed to providing exceptional resident care.
  • Created a welcoming atmosphere in the facility by overseeing aesthetic improvements and maintaining cleanliness standards throughout common areas.
  • Managed budgets effectively to maintain high-quality services while controlling costs for residents and the facility.
  • Reduced employee turnover rates through effective leadership strategies that fostered team cohesion and job satisfaction among staff members.

Unit Manager

Gilmore Center, Inc
01.2010 - 02.2014
  • Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
  • Ensured compliance with regulations and standards through regular audits, staff education, and policy updates.
  • Mentored new hires during orientation periods for seamless integration into the team while maintaining high-quality patient care standards.
  • Assisted in development and implementation of policies, procedures, and regulations for unit operations.
  • Maintained adequate stock of medications, supplies and equipment to meet patient needs.
  • Facilitated interdepartmental collaboration through effective communication and coordination of patient care plans.
  • Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.

Education

GED -

Flint River Technical College
Thomaston, GA

Skills

  • Collaboration and Teamwork
  • Nutrition counseling
  • Food Safety Regulations
  • Sanitation protocols
  • Recordkeeping skills
  • Menu planning abilities
  • Inventory Management
  • Meal Preparation
  • Dietary Analysis
  • Special Diets Knowledge
  • Nutrition expertise
  • Therapeutic Meal Planning

Certification

  • Certified CFM, Serv Safe, CNA

Languages

Spanish

Timeline

Dietary Manger CMF

Pruitt Healthcare
08.2017 - Current

Social Worker

PruittHealth
08.2017 - Current

Admissions Director

PruittHealth
08.2017 - Current

Assisted Living Manager

Golden South
03.2014 - 08.2017

Unit Manager

Gilmore Center, Inc
01.2010 - 02.2014

GED -

Flint River Technical College

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Priscilla Wiggins