Priscilla Wiggins
Montezuma,GA
Summary
Dynamic professional with a proven track record in healthcare and retail management, notably at Montezuma Health & Rehabilitation. Excelled in providing emotional support and personal hygiene assistance, enhancing patient and customer experiences. Demonstrated exceptional team leadership and problem-solving abilities, significantly improving operational efficiency and service quality.
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
6
6
years of professional experience
Work History
PCA
Montezuma Health & Rehabilitation
01.2023 - 12.2023
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
Opening Shift Leader
Gas And Go
01.2022 - 10.2022
- Implemented proper food handling techniques, consistently meeting compliance standards for health department inspections.
- Enhanced team efficiency by implementing streamlined opening procedures and strategically delegating tasks.
- Ensured consistent product quality through regular checks on preparation methods and adherence to standardized recipes.
- Maximized profit margins by reducing operational expenses via effective task allocation among staff members.
- Resolved customer complaints professionally, ensuring a satisfactory resolution while maintaining positive relationships with patrons.
Assistant Manager
Dollar General Store
08.2019 - 12.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Cashier Team Lead
Dollar General Store
03.2018 - 08.2019
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Education
High School Diploma -
Macon County High School
Montezuma, GA05-2017
Skills
- Personal hygiene assistance
- Behavioral management
- Emotional support
- Dementia care
- Vital signs monitoring
- Customer service
- Money handling
- Problem-solving
- Maintaining supplies
- Positive attitude
- Punctual and reliable
- Team leadership
Timeline
PCA
Montezuma Health & Rehabilitation
01.2023 - 12.2023
Opening Shift Leader
Gas And Go
01.2022 - 10.2022
Assistant Manager
Dollar General Store
08.2019 - 12.2021
Cashier Team Lead
Dollar General Store
03.2018 - 08.2019
High School Diploma -
Macon County High School
Similar Profiles
Nechelle ManningNechelle Manning
CNA at Montezuma Health And Rehabilitation FacilityCNA at Montezuma Health And Rehabilitation Facility
Dianne ThomasDianne Thomas
CMA at Montezuma Health & RehabCMA at Montezuma Health & Rehab
Armando GonzalezArmando Gonzalez
Firefighter / Engineer at Montezuma Fire Protection DistrictFirefighter / Engineer at Montezuma Fire Protection District