Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Priscilla Wines

Assistant Manager
Dunbar,WV

Summary

PERSONALITY

  • HARDWORKING
  • GENUINE
  • DEDICATED
  • EMPATHETIC
  • UNDERSTANDING
  • RELIABLE
  • RESPECTFUL
  • DELIGHTFUL
  • FLEXIBLE
  • RELAXED
  • DETERMINED

future student interested in applying excellent communication and interpersonal skills to this particular role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships.

Overview

1
1
year of professional experience

Work History

Assistant Manager

Factory Connection
Dunbar, WV
08.2023 - Current
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Communicated regularly with customers to gain insights into their needs.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Managed customer service inquiries and complaints in a timely manner.
  • Carry out the duties of store manager on her day off.
  • Maintain good inventory control.
  • Complete & submit payroll for the employees.
  • Greet every customer that enters the store. Offer to assist them & make them feel welcomed.

Customer Service Assistant

Ollie's Bargain Outlet
Dunbar, WV
12.2022 - 08.2023
  • Maintained a clean and organized work area at all times.
  • Greeted customers in a friendly manner and assisted with their inquiries.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Supported sales team members to drive growth and development.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Determined accurate prices for [Type] customer services, consistently searching for deals and best prices.

Server

Olive Garden
Charleston, WV
12.2022 - 07.2023
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Followed health safety guidelines when preparing and serving food products.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Trained new employees on restaurant procedures and plating techniques.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Addressed complaints to kitchen staff and served replacement items.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Informed customers of daily specials and signature menu items.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.

Education

High School Diploma -

Sissonville High School
Sissonville Wv
03-2019

GED -

Benfranklin Career Center
Dunbar, WV
03-2019

Skills

  • Employee Scheduling
  • Operations Management
  • Cost Reduction
  • Product and Service Knowledge
  • Problem Identification
  • Logical Reasoning
  • Customer Service
  • Quantitative Skills
  • Organizational Skills
  • Analytical Skills
  • Effective Communication
  • Reliability
  • Goal Setting
  • Decision-Making
  • Time Management
  • Self Motivation
  • Adaptability
  • Excellent Communication
  • Consultative Sales
  • Critical Thinking
  • Active Listening
  • Positive and Professional
  • Task Prioritization
  • Dependable and Responsible
  • Calm Under Pressure
  • Training & Development
  • Friendly, Positive Attitude
  • First Aid/CPR

Affiliations

  • reading
  • writing
  • painting
  • helping my neighbors/ friends/ family
  • nature
  • decorating
  • psychology
  • communication
  • mental & physical health

Timeline

Assistant Manager

Factory Connection
08.2023 - Current

Customer Service Assistant

Ollie's Bargain Outlet
12.2022 - 08.2023

Server

Olive Garden
12.2022 - 07.2023

High School Diploma -

Sissonville High School

GED -

Benfranklin Career Center

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Priscilla WinesAssistant Manager