Summary
Overview
Work History
Education
Skills
Timeline
Priscilla Witcher

Priscilla Witcher

Lancaster,TX

Summary

Task-driven Manager/Executive Assistant with 20+ years of management and administrative experience in managing office operations and supporting company level needs. Extraordinary ability to facilitate all internal and external communication, support the day-to-day manager, administrative, financial, and all operational functions by working with all levels of executives. Extensive drive to align business objectives, with comprehensive administrative knowledge to complete all tasks assigned, streamline old processes into new as needed while being efficient and transparent. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

27
27
years of professional experience

Work History

Employee Engagement Manager

AvaSure
Belmont, MI
08.2022 - 05.2025
  • • Led project planning and execution of company-wide events and meetings, fostering a sense of engagement, inclusion and information sharing.
    • Managed the Engagement Team that focused on monthly health focuses, events, outings and quizzes to embrace the culture across the company.
    • Created 200+ Employee communications and monthly lobby videos sharing current company information.
    • Led the creation of the Rewards & Recognition program focusing on praise and recognition, rewarding employees for milestone anniversaries, giving rewards to employees for exemplifying the Core Values.
    • Created and led 50+ New Hire Experience to ensure that each new employee felt welcomed and learned about company’s Mission and Vision and more; while also having the opportunity to meet Managers, Leads and Employees
    • Reviewed New Hire Experience session outcomes and surveys to enhance future
    • Assisted with HRBP recruiting tasks (phone screening, scheduling interviews with managers and more)
    • Created Business Card, Employee Badge request and Life Event requests to streamline the process for employee access
    • Monitor company spend ensuring budget guidelines were followed
    • Trained and assisted with travel, hotel and car requests for guests, new hires and current employees
    • Created the Core Value Awards program that rewarded employees nominated by peers and Management; created certificates, special News Feed to share with the company, deck to share during quarterly meetings and personalized certificates for employees
    • Prepared presentations to share with Executives and company to share completed, new and future HR projects
    • Managed Head Shot photos for new and existing employees
    • Reduced turnover of 15% to 3% by utilizing and screening Engagement and Pulse Surveys

Administration & Engagement Manager

Tractmanager Now A Part Of Symplr
Dallas, Texas
05.2018 - 08.2025
  • Manage team of Administrative Assistants to ensure communication of Company updates and legal/ state requirements are current
  • Served as Engagement Manager for 500+ employees to help drive culture and engagement, focusing on becoming "Employer of Choice" by developing one team to celebrate all things people
  • Conceptualized and rebuilt virtual New Hire and Legacy Employee classes, helping to grow knowledge base company wide and ultimately decrease percentage of turnover
  • Acted as lead creating weekly company communication to celebrate birthdays, anniversaries, spotlighting new team members and life events company wide

Executive Assistant Office Manager

TRACTMANAGER HOLDINGS, INC
Dallas, Texas
01.2016 - 05.2018
  • Manage and prioritize executive's schedule to ensure their calendar is current
  • Coordinate communications, track and follow up on requests
  • Managed local office and 500+ employee needs (ordering supplies, life event celebrations, planning office events and meetings)
  • Perform all accounts receivable tasks, completing expense reports for all executives supported, coordinated travel and lodging as needed)
  • Ensured and maintained confidentiality of all communications and documentation
  • Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic locations
  • Planned and executed successful corporate meetings, lunches and special events for groups of up to 100+ employees

Operations Trainer

Walgreens
Dallas, Texas
11.1998 - 10.2015
  • Managed Operations in 40+ Pharmacy and Retail stores
  • Led New Hire Orientations focusing on building sales and knowledge of company's vision, mission and future
  • Drove company improvement in turnover ratio, inventory level and shrink
  • Supported 3+ District Managers to ensure all metrics were top of market focusing on Customer Satisfaction, Employee Appreciation and growth.
  • Designed and directed orientation and training programs to meet client needs
  • Assessed training needs, using employee surveys and interviews to gather data
  • Reviewed training delivery methods to optimize training effectiveness and costs

Education

NHA-Certified Pharmacy Technician (NHA-CPhT) - Pharmacy Technician Certification Board (PTCB) - Business Administration and Management, General

Dallas College El Centro Campus, Dallas, TX
1993

Some College (No Degree) - Human Resources Training, Business Management

El Centro Community College, Dallas, TX

High School Diploma -

Thomas Jefferson | Dallas, Dallas, TX
05.1990

Skills

  • Office administration
  • Process optimization
  • Meeting minutes
  • Spreadsheet management
  • Expense Reporting
  • Staff Management
  • Conference planning
  • Scheduling
  • Travel planning
  • Information security
  • Employee training and development

Timeline

Employee Engagement Manager - AvaSure
08.2022 - 05.2025
Administration & Engagement Manager - Tractmanager Now A Part Of Symplr
05.2018 - 08.2025
Executive Assistant Office Manager - TRACTMANAGER HOLDINGS, INC
01.2016 - 05.2018
Operations Trainer - Walgreens
11.1998 - 10.2015
Dallas College El Centro Campus - NHA-Certified Pharmacy Technician (NHA-CPhT) - Pharmacy Technician Certification Board (PTCB), Business Administration and Management, General
El Centro Community College - Some College (No Degree), Human Resources Training, Business Management
Thomas Jefferson | Dallas - High School Diploma,

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