Priscilla Brock
Clarksville,TN
Summary
Results-driven individual recognized for exceptional attention to detail and data entry proficiency. Experienced in pre-certification processes and insurance authorizations, ready to contribute to improved workflow and patient satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pre-Certification Coordinator
TDDC
Cedar Park, Texas
2024.11 - Current
- Coordinated pre-certification processes for patient referrals and insurance authorizations.
- Trained new team members on pre-certification protocols and best practices.
- Performed other duties as assigned by supervisor or manager.
- Managed multiple tasks simultaneously while meeting deadlines consistently.
MEDICAL ASSISTANT
TDDC
Cedar Park, Texas
2024.11 - 2025.06
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Managed patient records using electronic health record systems.
- Prepared examination rooms and maintained medical supplies inventory.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Scheduled appointments for patients via phone and in person.
Education
High School Diploma -
CLARKSVILLE HIGH SCHOOL
CLARKSVILLE TN2018-05
Some College (No Degree) -
DeVry University
Skills
- Coverage authorizations
- Coverage verification
- Authorization processing
- Data entry proficiency
- Attention to detail
- Effective communication
- Critical thinking
- Team training
- Customer relationship management
Certification
- MA CERT
Timeline
Pre-Certification Coordinator
TDDC
2024.11 - Current
MEDICAL ASSISTANT
TDDC
2024.11 - 2025.06
High School Diploma -
CLARKSVILLE HIGH SCHOOL
Some College (No Degree) -
DeVry University