HEIKE CONRAD
Elmendorf,TX
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
20
20
years of professional experience
Work History
Student Activities Monitor/Inventory Clerk
Brooks Academy of Science & Engineering
01.2012 - 04.2022
- Attended conferences, workshops and seminars to increase job-related knowledge.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Used critical thinking and data analysis to continually improve inventory strategies.
- Identified obsolete parts and made arrangements for removal from inventory.
- Exceeded customer satisfaction by finding creative solutions to problems.
Substitute Teacher
Southside Independent School District
San Antonio, TX
08.2005 - 01.2012
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
- Provided notes and reports on school day activities to primary teacher.
- Requested as substitute teacher based on excellent referrals and trusted performance.
- Engaged students in discussions to promote interest and drive learning.
- Educated students in various subjects to provide seamless transition during absence of head teacher.
Retail Merchandiser
Cracker Barrell
San Antonio, TX
10.2022 - Current
- Inspected store regularly for proper stocking and display of products.
- Collaborated with store management to ensure effective implementation of promotional activities.
- Created visual presentations that effectively promoted products.
- Managed customer relationships to ensure satisfaction and loyalty.
- Organized product displays in accordance with corporate guidelines.
- Updated store planograms in collaboration with management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
High School Diploma -
Gemeinschafts Hauptschule Grefrath
Germany Vocational Certificate - Seamstress
Berufliche Schulen Des Kreises Viesen
Germany Skills
- MS Office proficiency
- Inbound and Outbound Calling
- Customer Support
- Verbal Communication
- Safety regulations
- Problem Resolution
- Materials transport
- Inventory tracking
- Safety methods
- Vendor relations
- Product organization
- Dependable and reliable
Timeline
Retail Merchandiser
Cracker Barrell
10.2022 - Current
Student Activities Monitor/Inventory Clerk
Brooks Academy of Science & Engineering
01.2012 - 04.2022
Substitute Teacher
Southside Independent School District
08.2005 - 01.2012
High School Diploma -
Gemeinschafts Hauptschule Grefrath
Vocational Certificate - Seamstress
Berufliche Schulen Des Kreises Viesen
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