Overview
Work History
Summary
Education
Skills
Work Availability
Timeline
Certification
Hi, I’m

Priscilla Eve Banda

Team Leader
San Antonio,TX
Priscilla Eve Banda

Overview

16
years of professional experience
1
Certificate

Work History

Whataburger

Team Member
09.2021 - Current

Job overview

  • Customer Service
  • Food Prep and Delivery
  • Daily Operations
  • Quality Standards
  • Open Communication with Management
  • Cleanliness
  • Station Certifications

Service Dog Express

Service Dog Trainer
07.2019 - Current

Job overview

  • Basic Dog Handling and Training Skills
  • Ability to Recognize Behavioral Signals
  • Ability to Recognize Common Health Problems
  • Ability to Communicate with Animal Professionals and Owners
  • Evaluate dogs to see if they will fit the requirements to be a service animal
  • Help clients train their SDiT for the specific tasks they require

Blue Paws Pet Services

Self Employed
05.2019 - Current

Job overview

  • Pet sitting at owners place
  • Dog walking where I go and get a clients dog and take out to walk for them
  • Dog training

Omni Interactions, Inc.

Independent Contractor
05.2022 - 07.2023

Job overview

  • Utilized strong problem-solving skills to troubleshoot issues and provide effective solutions
  • Managed client expectations by setting clear deliverables and timelines for each project
  • Demonstrated flexibility by adapting quickly to changing project requirements or scope adjustments

Parallon

Registrar
09.2019 - 05.2021

Job overview

  • Emergency medical needs and answer patient and visitor questions
  • Interview patients at workstation or at bedside to obtain all necessary account information
  • Ensure charts are completed and accurate
  • Verify all insurance and obtain precertification/authorization
  • Calculate and collect patient liable amount
  • Adhere to AIDET patient communication guidelines: Acknowledge, Introduce, Duration, Explanation, and Thank You

Petco

Dog Trainer
08.2018 - 05.2019

Job overview

  • Basic Dog Handling and Training Skills
  • Ability to Recognize Behavioral Signals
  • Ability to Recognize Common Health Problems
  • Ability to Communicate with Animal Professionals and Owners

Ricoh

Sr. Service Specialist
12.2015 - 08.2018

Job overview

  • Runs high volume/production copy machines and performs binding and finishing work
  • Ensures convenience copiers are working properly, checking for quality via daily inspections
  • Perform basic equipment troubleshooting and escalate calls to technicians
  • Performs setup of equipment as prescribed by the customer (toner add, stocks paper, etc)
  • Performs duties of scanning and /or imaging documents
  • Maintains records for management reports and inventories of supplies needed
  • Distributes office supplies, fax transmissions and mail to company personnel and/or designated dropoff points as required
  • Calculates charges for jobs performed and maintains logs and may generate reports
  • Responds to and coordinates all service calls required by customer
  • May perform filing duties in conjunction with specific customer requests
  • Delivers completed jobs to predetermined customer locations within and outside of the site
  • Maintains daily meter and service logs
  • Answers customer questions regarding status or feasibility of job requests
  • Ensures upkeep of convenience copier areas by keeping neat and well stocked
  • Performs duties related to the shipping and receiving of materials
  • May perform meeting room and conference room set ups
  • May occasionally perform shipping, receiving and dock work in a mailroom type environment
  • Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted
  • Uses all copier equipment, calculator, fax machine, postage meter and some PC
  • Performs filing duties, which may include 'purging' and archiving old documents
  • Ensures data for Ricoh MOR, SPG and job logs are captured
  • Performs other duties as assigned

DialAmerica

Call Center Representative
03.2014 - 12.2015

Job overview

  • Check to ensure that appropriate changes were made to resolve customers' problems
  • Refer unresolved customer grievances to designated departments for further investigation
  • Review insurance policy terms to determine whether a particular loss is covered by insurance
  • Answer questions for members and providers about coverage terms and conditions

JoAnn Fabric & Craft Store

Freight Coordinator
04.2013 - 03.2014

Job overview

  • Receive Distribution Center and Direct Vendor shipment
  • Process Receiving Summary Report and File appropriately
  • Coordinate received shipment in receiving room
  • Give task team assigned shipment to distribute out onto store floor

Applebee's

Line Cook
06.2012 - 12.2012

Job overview

  • Inspect food preparation and serving areas
  • Cook in quantity
  • Follow recipes
  • Operate cooking equipment

Pizza Hut

Server
05.2011 - 12.2012

Job overview

  • Provide excellent customer service
  • Assist in training new employees in policies and procedures
  • Greet, seat and serve the customers
  • Follow appropriate clean up procedures for designated shift

Pizza Hut

Banquet Server
05.2012 - 07.2012

Job overview

  • Prep food to be served at Wedding Banquet
  • Distribute food that was prepped at Food Stations or being plated
  • Clean prep kitchen once stations are closed or plated food is finished
  • Load extra food into truck to be taken back to restaurant

Pizza Hut

Prep Cook/Baker
08.2011 - 01.2012

Job overview

  • Provide excellent customer service
  • Clean designated work station
  • Prepare and distribute made-to-order deli sandwiches
  • Work, breakdown and clean deli slicer and ice cream machine

Moo-na Lisa Gourmet Ice Cream & Coffee, Inc

Cashier and Barista
11.2010 - 06.2011

Job overview

  • Provide excellent customer service
  • Collect, count and record daily sales for establishment
  • Assist in training new employees in policies and procedures
  • Prepare and distribute delicious espresso drinks

We-R-Kids Daycare Center

Childcare Provider
07.2009 - 11.2010

Job overview

  • Distributed children's lunch and snacks at appropriate times
  • Assisted in educating the children once the morning teacher left for the day
  • Provided a safe and caring environment as the children play
  • Coached children on how to do simple everyday activities

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Education

San Antonio College
San Antonio, TX

Associate of Arts from Business Administration And Management
06-2026

The Art Institute of Charleston
Charleston, SC

Associate of Science from Culinary
07-2012

Skills

  • Communication
  • Planning
  • Computer skills
  • Customer service
  • Teamwork and collaboration
  • Multitasking
  • Flexible and adaptable
  • Organization and time management
Availability
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monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Independent Contractor

Omni Interactions, Inc.
05.2022 - 07.2023

Team Member

Whataburger
09.2021 - Current

Registrar

Parallon
09.2019 - 05.2021

Service Dog Trainer

Service Dog Express
07.2019 - Current

Self Employed

Blue Paws Pet Services
05.2019 - Current

Dog Trainer

Petco
08.2018 - 05.2019

Sr. Service Specialist

Ricoh
12.2015 - 08.2018

Call Center Representative

DialAmerica
03.2014 - 12.2015

Freight Coordinator

JoAnn Fabric & Craft Store
04.2013 - 03.2014

Line Cook

Applebee's
06.2012 - 12.2012

Banquet Server

Pizza Hut
05.2012 - 07.2012

Prep Cook/Baker

Pizza Hut
08.2011 - 01.2012

Server

Pizza Hut
05.2011 - 12.2012

Cashier and Barista

Moo-na Lisa Gourmet Ice Cream & Coffee, Inc
11.2010 - 06.2011

Childcare Provider

We-R-Kids Daycare Center
07.2009 - 11.2010

San Antonio College

Associate of Arts from Business Administration And Management

The Art Institute of Charleston

Associate of Science from Culinary

Certification

  • Life and Health Insurance License - Texas Department of Insurance.
Priscilla Eve BandaTeam Leader