Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Priscilla K. Villela

Dallas,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Ross Dress For Less
07.2023 - Current
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Balanced and organized cash register.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Monitored customers for signs of security concerns and escalated issues to management.

Construction Administrator Assistant

HDC Carpet And Flooring
06.2021 - 07.2023
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Developed and maintained filing systems to facilitate easy access to information.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Maintained detailed records of all project-related documentation, ensuring easy access for auditing purposes.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Responded to inquiries from callers seeking information.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.

Education

High School Diploma -

Harmony School of Excellence
Dallas
05.2022

Skills

  • Customer Service
  • Problem-Solving
  • Teamwork and Collaboration
  • Cash Handling
  • Retail Sales
  • Flexible Schedule
  • Store Maintenance
  • Phone Etiquette
  • Conflict Resolution
  • POS System Operation

Languages

Spanish
Professional Working

Timeline

Retail Sales Associate

Ross Dress For Less
07.2023 - Current

Construction Administrator Assistant

HDC Carpet And Flooring
06.2021 - 07.2023

High School Diploma -

Harmony School of Excellence
Priscilla K. Villela