Priscilla M. Corrales

Meeting with patients to explain the surgery process and clearances needed, Coordinating surgery scheduling for patients, communicating with several hospitals to schedule patient, sending all surgery orders and documents, obtaining authorizations for their surgery, verifying insurance and collecting payments, scheduling all pre op and post op appointments, setting patients up for home health care, handling of medical records, processing and sending out invoices for medical records, data entry, check in, check out, faxing and scanning and answering phone calls.

Skilled at working independently and collaboratively in a team environment, working the front register and drive-thru, learning how to make new drinks, brewing coffee for customers, stocking donut cases, helping maintain the store's appearance, helping train new employees, and working effectively on fast-paced days.

Providing great customer to all of our incoming patients. Working along side the manager as well with helping the front desk. I handled several tasks while making sure all work load is completed on time. Greet patients, answer multiple phone lines, verifying patient insurance, explaining insurance questions to patient's, requesting referrals/authorizations from the patient's PCP, check-in, check-out, data entry, call and confirm appointments, scanning and indexing documents, send out documents via fax and mail, collect patient payments, handle patient collections, post charges to patient file, medical records coordinator, taking incoming calls from both Advent Health East and South for call backs and consults for the Doctor and nurse and calling patients regarding test results.

Maintain appearance of lobby area, data entry, filed paperwork, handled petty cash and other business funds, reconciliation of funds, picked up and deposited funds into company bank account, ordered office supplies, organized meetings, answer multiple phone lines, transfer calls, follow up on office equipment, take care of all outgoing and incoming mail, provide monthly training for all staff, in charge of new employee onboarding process, help coordinate and attend events for our foster children and families and keep all therapist up to date on their clients.

Managed several office duties for a fast-paced imaging center, check-in, check-out, greeting patients, providing great customer service, data entry, answer multiple phone lines, call and confirm appointments, filing, send out documents via fax, collect payments, insurance verification, obtain authorization, print and fax reports to referring doctor, call referrals we received, help general manager handle tasks when office manager was out, train employees, on occasion open and close the office making sure all tasks were done for that day.

Manage schedule and logistics of multiple activities for a fast-paced medical center, check-in, check-out, answering multiple phone lines, calling and confirming appointments, transfer calls, post charges, filing, collect co-pays, new patient charting, verify insurance, pulling charts, data entry, fax paperwork and keep office area clean.

Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events, streamlined party setup and breakdown processes, resulting in increased efficiency and reduced stress for staff, developed customized party plans tailored to each client's preferences, ensuring memorable experiences for all attendees, collaborated with other team members to create visually appealing decorations and setups, assisted in training new party hosts, maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes, meeting hygiene and safety standards, decorated and set tables in accordance with party themes and age groups and cleaned rides and attractions to reduce spread of germs and bacteria.

Handled office duties such as booking appointments, confirming appointments, answering incoming calls, handling the business website, fax paperwork, file client records, collect payments, data entry, order office supplies, help manager with invoices, sending out reminders to client, keep office clean, update payment logs and organized meetings.

Working the cash register, helping customers with any questions they had, stocking shelves, keeping the store well maintained, training new employees, preparing the store for closing, maintained a balanced cash drawer and ensuring accurate accounting at the end of each shift.

Enhanced children's emotional well-being by creating a nurturing and supportive environment, promoted early literacy development by reading engaging stories and implementing age-appropriate activities, ensured physical safety of children by closely supervising during indoor and outdoor playtime, maintained clean, organized, and inviting classroom spaces to foster a positive learning environment, built strong relationships with families, fostering trust through consistent communication about their child's progress in our program, sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs, provided lunchtime assistance to monitor children, assist with eating and serve food, taught children to organize toys, wash hands, and share by leading by example, read stories, sang songs and facilitated creative play, dispensed snacks and meals to children in accordance with nutritional guidelines and assisted in potty training and toilet hygiene.