Priscilla Marie Saenz
McAllen,TX
Summary
Highly motivated professional with 8 years of experience in a physical therapy setting. Seeking a full-time position in an active work environment where I can share my skills to advance and grow within the company.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Physical Therapy Technician/Billing Specialist
Doctors Hospital At Renaissance Orthopedic & Sports Therapy Institute
11.2017 - Current
- Charge reconciliations for all outpatient clinics under OSTI. This includes: Edinburg, Hand Therapy Center, OSTI Alamo, PTI Harlingen, Pelvic Floor Therapy, Aquatic Therapy Institute and OSTI Mission
- Work with all Physical Therapists and PT Assistants in reference to billing/coding corrections and oversee that all notes are closed and in correct monthly cases according to therapy discipline
- Audit all charges and coding crossovers within hospital billing program (Paragon) for all OSTI locations listed above
- Organize and submit all medical and office supply orders per location on a monthly basis
- Work with buyer/suppliers on the addition of medical supplies. (Ex. Performance Health and Medline)
- Maintain Excel spreadsheet of product ID numbers/item quantities for medical and office supply orders and monitor invoices of all incoming orders throughout the month
- Assist in patient scheduling, cancellation, rescheduling and appointment reminder calls
Physical Therapy Technician
Specialty Sports Physical Therapy
09.2015 - 11.2017
- Improved patient outcomes by consistently implementing prescribed physical therapy treatments and exercises.
- Assisted in the rehabilitation of patients, utilizing various therapeutic modalities such as ultrasound and electrical stimulation.
- Enhanced patient experience during treatment sessions by providing clear explanations of each procedure and maintaining a supportive environment.
- Collaborated with physical therapists to develop individualized care plans tailored to each patient''s specific needs and goals.
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
Nationally Certified Personal Trainer
Ultra Body Fitness
02.2013 - 12.2014
- Help clients achieve personal healthy weight loss goals as well as fitness goals through exercise, nutrition, and world-class nutritional products
- Create personalized online-based workouts and nutrition plans based on client goals
- Help create a positive and energetic environment for our clientele and team
- Clientele ranges from 19-65 years of age
Call Center Assistant / Call Center Representative
Freedom Fitness Call Center Offices
08.2011 - 02.2013
- Place outgoing calls regarding past due membership accounts
- Answering incoming calls and addressing all issues regarding customer accounts
- Leave detailed system notes regarding all conversations and/or voicemails and payments
- Take payments/update billing via phone regarding membership accounts and assist in preventing future issues regarding billing
Customer Service Representative/Front Desk Receptionist
Freedom Fitness Gym
08.2011 - 02.2013
- Register new members to the Mcallen location
- Resolve payment issues with gym member accounts
- Gained multi-tasking experiences
- Work together as a team to maintain a safe, clean, and positive environment
- Attract potential customers by answering product and service questions
Education
Medical Billing And Coding/Medical Office Specialist -
South Texas Vocational Technical Institute
McAllen, TX08.2015
Skills
- Knowledge in Paragon, Theraoffice, Caduceus, Formfast
- In-depth knowledge of typing correspondences, status reports and other documents
- Proficient in Microsoft Word (78-80 WPM), Microsoft PowerPoint, and minimal exposure with Microsoft Excel
- Communication: Able to work and converse efficiently with all levels of colleagues, clients and others
- Bilingual
- Microsoft Excel
- Microsoft Office
- Scheduling
- Medical Records
- Personal Training
- Basic Life Support
Certification
Nationally Registered Certified Medical Coding Specialist
NRCCS
Skilled in ICD-9CM, ICD-10CM and CPT coding
CPR/AED Certified
OSHA Certified and HIPAA Certified
Timeline
Physical Therapy Technician/Billing Specialist
Doctors Hospital At Renaissance Orthopedic & Sports Therapy Institute
11.2017 - Current
Physical Therapy Technician
Specialty Sports Physical Therapy
09.2015 - 11.2017
Nationally Certified Personal Trainer
Ultra Body Fitness
02.2013 - 12.2014
Call Center Assistant / Call Center Representative
Freedom Fitness Call Center Offices
08.2011 - 02.2013
Customer Service Representative/Front Desk Receptionist
Freedom Fitness Gym
08.2011 - 02.2013
Medical Billing And Coding/Medical Office Specialist -
South Texas Vocational Technical Institute
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