Priscilla Q Williams
Saint Augustine
Summary
Highly respected Nurse District Manager committed to delivering exceptional results for pharmaceutical clients, nursing teams, and patient care initiatives. Nineteen years of diverse experience in oncology, immunology, and neuroscience with expertise in training, coaching, and leading teams to enhance patient outcomes. Knowledgeable Case Manager adept at coordinating care across various patient populations while leveraging strong insurance resource knowledge. Proactive communicator driven by a passion for improving lives through effective healthcare solutions.
Overview
19
19
years of professional experience
Work History
Senior District Manager of Nurse Educators
IQVIA
07.2022 - Current
- Lead a team of multi-therapeutic nurse educators including neuroscience and immunology patients.
- Launch new programs including Venclexta, Botox, Creon, and Vyalev.
- Manage daily operations including payroll, concur expense reports, compliance monitoring, coaching sessions and business metrics.
- Lead trainings at new hire training classes, including workshops at district and national meetings.
- Lead cross-functional teams to enhance operational efficiency and streamline district performance.
- Conducted performance evaluations, providing mentorship and guidance for professional growth.
- Coach teams on fulfillment discussions including benefits verifications, medicare, medicaid, and commercial insurance.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
Senior Nurse Educator- Multi-therapeutic
IQVIA/Abbvie
07.2018 - 07.2022
- Educate patients on Abbvie immunology, gatroenterology, hepatology oncology and neuroscience products
- Led patient care initiatives to enhance quality and safety standards.
- Implemented evidence-based practices to improve patient outcomes and satisfaction.
- Conducted training sessions on best practices in patient assessment and treatment protocols.
- Mentored new nurse educators, fostering professional growth and enhancing teaching methodologies.
- Advocated for the integration of technology in nursing education to improve engagement and learning efficiency.
Nurse Case Manager
United Health Care
07.2017 - 07.2018
- Coordinated comprehensive care plans to meet individual patient needs and optimize health outcomes.
- Facilitated interdisciplinary communication among healthcare providers to enhance patient management strategies.
- Educated patients and caregivers on healthcare protocols and processes.
- Educated patients on disease management techniques, empowering them to take control of their health and reduce complications.
- Advocated for client needs within healthcare systems, driving improvements in service accessibility and quality.
Chemotherapy Infusion Nurse
Mayo Clinic Hospital
01.2017 - 01.2017
- Administer chemotherapy treatments following established protocols to ensure patient safety and comfort.
- Monitor patients for adverse reactions during infusion therapy, promptly addressing any concerns or complications.
- Educate patients and families on treatment plans, potential side effects, and self-care strategies post-infusion.
- Assessed patient needs prior to infusions, allowing for appropriate interventions when necessary.
- Monitored patient reactions after administering medications and IV therapies.
Clinical Nurse Educator
IQVIA Biotechnology
01.2015 - 01.2017
- Provide education and training to immunology patients taking Abbvie proscribed medications.
- Manage a large geographical territory across chicago while managing a high volume patient load.
- Conducted needs assessments to identify gaps in knowledge, tailoring educational resources accordingly.
- Served as a subject matter expert in clinical practice areas, offering specialized instruction to enhance skill sets among nurses.
- Presented at regional and national conferences, sharing insights on innovative approaches to nurse education and professional development.
- Served as mentor to new nursing educators, sharing best practices and guiding their development in teaching profession.
Clinical Liaison Oncology/ Team Lead
Walgreen’s Infusion
01.2012 - 01.2015
- Facilitated patient care coordination between healthcare providers and infusion services.
- Developed and maintained relationships with referral sources to enhance service delivery.
- Educated patients and families on infusion therapies and medication management protocols.
- Conducted assessments to determine patient needs and appropriate service solutions.
- Served as a liaison between patients and their insurance providers, advocating for coverage of necessary treatments and services.
- Verified patient insurance eligibility and entered patient information into system.
- Provided excellent customer service to patients and medical staff.
Oncology Infusion Supervisor
Northwestern Robert H. Lurie Cancer
01.2009 - 01.2011
- Manage referrals for oncology home infusion with specialty pharmacies.
- Build and maintain relationships with specialty pharmacy including walgreens, Coram, CVS caremark, Bio-Infusion, and Accredo.
- Oversaw daily operations of oncology home infusion to ensure compliance with safety protocols and regulations.
- Managed staff schedules and resources to optimize workflow efficiency.
- Facilitated communication between departments, fostering collaboration and information sharing.
Oncology Infusion Nurse
Northwestern Robert H. Lurie Cancer Center
01.2007 - 01.2011
- Administered chemotherapy and supportive care medications to patients in infusion suite.
- Monitored patient vital signs and reactions during infusion treatments.
- Collaborated with multidisciplinary team to develop individualized care plans.
- Educated patients and families on treatment protocols and self-care strategies.
- Implemented safety protocols to ensure compliance with regulatory standards.
- Served as a resource for clinical questions, sharing expertise with colleagues to promote best practices in oncology care.
- Educated patients on chemotherapy medications, side effects, and self-care measures, empowering them to make informed decisions about their health.
Education
Bachelor’s degree - Nursing
Jacksonville University
FL01.2025
Associate Degree - Nursing
Olive Harvey College
IL01.2006
Skills
- Proficient in Five9 systems
- Experience with Salesforce
- Proficient in Zoom technology
- Presentation design
- Expertise in Concur systems
- Geographic territory oversight
- Motivational interviewing skills
- Proficient in Excel spreadsheets
- Proficient in MS Office suite
- ProComm Training
- Team leadership
- Talent acquisition
- Organizational strategy development
- Collaborative team development
Awards
Chicago Defender Women of Excellence Award, 2018, Trinity Theological Seminary of South Florida, FL: Honorary Doctorate Degree,2021, Presidential Lifetime Achievement Award, 2024, IQVIA Collaboration Award, 2025, IQVIA Leadership Award, 2025
Timeline
Senior District Manager of Nurse Educators
IQVIA
07.2022 - Current
Senior Nurse Educator- Multi-therapeutic
IQVIA/Abbvie
07.2018 - 07.2022
Nurse Case Manager
United Health Care
07.2017 - 07.2018
Chemotherapy Infusion Nurse
Mayo Clinic Hospital
01.2017 - 01.2017
Clinical Nurse Educator
IQVIA Biotechnology
01.2015 - 01.2017
Clinical Liaison Oncology/ Team Lead
Walgreen’s Infusion
01.2012 - 01.2015
Oncology Infusion Supervisor
Northwestern Robert H. Lurie Cancer
01.2009 - 01.2011
Oncology Infusion Nurse
Northwestern Robert H. Lurie Cancer Center
01.2007 - 01.2011
Associate Degree - Nursing
Olive Harvey College
Bachelor’s degree - Nursing
Jacksonville University