Priscilla Perez

• Properly documented all specimens received.
• Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
• Followed safety procedures and regulations to protect packages and vehicles.
• Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
• Communicated with dispatch and customers for accurate delivery information.
• Escalated issues to supervisor for immediate remediation.
• Tracked delivery status and updated customers for expected delivery time.

Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.

• Verified package information to check for accuracy and completeness.
• Logged delivery information in tracking systems to enable real-time delivery status.
• Utilized communication devices to stay in contact with dispatch and provide real-time status updates.
• Utilized GPS navigation systems to navigate faster routes.
• Maximized processes by managing delivery schedules and prioritizing based on urgency.
• Communicated with dispatch and customers for accurate delivery information.
• Properly documented all specimens received.
• Escalated issues to supervisor for immediate remediation.
• Tracked delivery status and updated customers for expected delivery time.

• Answered questions and assisted customers with item selection and location.
• Met sales goals by offering excellent customer service.
• Set up displays and signage to attract customers and boost sales.
• Processed transactions by calculating purchase totals and collecting payments.
• Recorded merchandise levels and frequently purchased products to reorder appropriate amounts.
• Reconciled inventory and customer orders regularly to monitor product availability.
• Displayed and promoted products at industry events to drive brand awareness and increase sales.
• Visited customers to stock retail shelves and document inventory levels.
• Conducted market and competitive analysis to secure new customers.
• Communicated with store employees to maintain conditions and appearance of retail area.
• Responded to customer issues promptly to build strong professional relationships.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Installed, upgraded and removed onsite vending machines and products.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Contributed to event marketing, sales and brand promotion.
• Built relationships with customers and community to promote long term business growth.
• Maintained current knowledge of evolving changes in marketplace.
• Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
• Negotiated prices, terms of sales and service agreements.
• Informed customers of promotions to increase sales productivity and volume.
• Developed and maintained strong working relationships with professionals within assigned territory.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Kept detailed records of daily activities through online customer database.
• Selected correct products based on customer needs, product specifications and applicable regulations.

• Supervising the activities of servers, cooks, clients and responding to inquiries, request, scheduling service solutions,
• Educating crew members on proper food handling procedures and customer service, organizing, documenting client tickets
• Ensuring that established guidelines and policies are implemented.
• Scheduling work shifts and approving or declining Crew Members' requests for leave and time off
• Organizing and overseeing the repair and maintenance of equipment in kitchen and on base.
• Communicated effectively with upper management, team members, to ensure compliance safety and regulatory requirements are met
• Monitored team members to verify work quality and address concerns for risk and compliance and loss prevention.
• Trained employees in time management and proper ways to complete job duties.
• Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.
• Settled crew member disputes by addressing problems quickly and providing successful mediation and solutions.
• Established and enforced policies and procedures to maintain high standards of work.
• Developed and implemented process improvements to increase productivity.
• Analyzed customer feedback to identify areas for improvement in service delivery.
• Monitored operating machinery to assess progress, adjust settings, and maintain production speeds.
• Generated and analyzed weekly reports to track crew performance and identify areas of improvement.
• Collaborated with other departments to streamline operations and improve customer service.