Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Priscilla 'Taka Njoku

Cypress,Texas

Summary

Accomplished Retail Staff Pharmacist with a proven track record at CVS Pharmacy, enhancing patient care through expert immunization administration and pharmacotherapy knowledge. Demonstrated leadership in training staff and improving safety measures, showcasing strong communication and prescription verification skills. Achieved notable customer satisfaction and compliance with health regulations.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Retail Staff Pharmacist

CVS Pharmacy
10.2013 - Current
  • Improved customer satisfaction by providing personalized medication consultations and recommendations.
  • Provided immunization services by administering vaccines according to CDC guidelines and maintaining proper documentation.
  • Ensured compliance with federal, state, and local regulations to maintain a safe and legal pharmacy environment.
  • Trained new staff members on pharmacy operations, policies, and procedures for seamless team integration.
  • Collaborated with healthcare professionals for optimal patient care and coordinated drug therapy management.
  • Detected potential prescription errors during drug utilization reviews which led to improved safety measures within the pharmacy practice.
  • Assisted customers in selecting appropriate over-the-counter products based on their symptoms and medical history.
  • Educated patients on proper medication usage, dosage instructions, potential side effects, and storage requirements.
  • Taught patients how to use medical devices such as glucose meters and oximeters.
  • Entered orders into database, verified insurance and prepared medications.

Pharmacy Technician

CVS Pharmacy
02.2012 - 09.2013
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Pharmacy Manager

Healthplus Integrated Pharmacy
09.2007 - 12.2010
  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
  • Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
  • Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
  • Trained staff Pharmacist, pharmacy interns and newly hired pharmacy technicians.
  • Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
  • Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.

Education

FPGEE Certification -

National Association of Boards of Pharmacy
11.2010

Bachelor Of Pharmacy - Pharmaceutical Sciences

University of Nigeria
Nsukka
09.2005

Skills

  • Prescription Verification and quality assurance
  • Immunization Administration
  • Medication Dispensing and drug utilization reviews
  • Pharmacotherapy Knowledge and drug safety
  • Exceptional patient care skills and interaction
  • Excellent customer Service and Communication Skills
  • Drug Inventory Management
  • Texas state Licensed Pharmacist

Certification

Adult and child basic life support and cardiopulmonary resuscitation for Healthcare providers.

AphA Pharmacy-based immunization delivery.

Timeline

Retail Staff Pharmacist

CVS Pharmacy
10.2013 - Current

Pharmacy Technician

CVS Pharmacy
02.2012 - 09.2013

Pharmacy Manager

Healthplus Integrated Pharmacy
09.2007 - 12.2010

FPGEE Certification -

National Association of Boards of Pharmacy

Bachelor Of Pharmacy - Pharmaceutical Sciences

University of Nigeria

Similar Profiles

CREATE PROFILE
Priscilla 'Taka Njoku