Summary
Overview
Work History
Education
Skills
Interests
Languages
Timeline
Generic

Priscille Manlan

Elkton,MD

Summary

Experienced with working in an organization seeking to revamp HR process and policies to ensure that it is able to attract top talent in the industry. Developed extensive solutions to smoothen the onboarding, compensation and benefit and exit interview process. An excellent communicator with a personable quality to develop communication lines in a workplace dealing with changing processes and systems. Strong knowledge of employee relations and performance management to accomplish company goals.

Versatile Senior Human Resources Executive bringing an in-depth understanding of diverse HR areas, including benefits, compensation and hiring practices. Decisive and systematic professional with strong leadership and communication skills. Seeking to apply 8 years' experience to pursue a challenging position with advancement potential.

Overview

11
11
years of professional experience

Work History

Senior Human Resources Generalist

Today Media
Wilmington, DE
01.2023 - Current
  • Creating a recruitment plan and calendar according to operation and sales projections
  • Generating official internal documents such as offer letters, appointment letters, salary slips and warning letters
  • Creating onboarding plans and educating newly hired employees on HR policies, internal procedures, and regulations
  • Maintaining physical and digital files for employees and their documents, benefits, and attendance records
  • Creating employee engagement plans, getting necessary budget approval and initiating activities
  • Developed and implemented strategies to increase employee engagement, satisfaction, and retention.
  • Managed recruitment processes including job postings, interviewing candidates, onboarding new employees, and conducting exit interviews.
  • Identified training needs for staff and developed relevant learning materials.
  • Provided guidance on employment law matters such as disciplinary action, grievances, performance management, and terminations.
  • Analyzed data to identify trends in employee turnover rates and related metrics.
  • Coached managers on best practices in managing their teams effectively.
  • Formulated recommendations regarding organizational structure changes based on analysis of current staffing levels.
  • Maintained compliance with applicable laws and regulations by monitoring changes in legislation affecting HR functions.
  • Conducted research into salary benchmarking data to ensure competitive compensation packages are offered to employees.
  • Assisted with the development of organizational policies and procedures related to human resources activities.

Senior Human Resources Executive

Business Interface
Wilmington, DE
09.2022 - 12.2022
  • Develop and implement the HR strategy and plan that aligns with the organization's vision, mission, and goals
  • Conduct HR audits, analyzing HR data, identifying HR needs and gaps, and proposing HR solutions and initiatives
  • Establish and enforce the HR policies and procedures that govern the employment relationship and ensure compliance with legal and ethical standards
  • Create and update the employee handbook, design and administer the compensation and benefits program, manage the performance appraisal and feedback system, and handling employee relations and disciplinary issues
  • Educates and advises the management and staff on the HR policies and procedures and resolves any HR-related queries or complaints.
  • Advised senior leadership on best practices in talent acquisition, retention, motivation and engagement strategies.
  • Negotiated collective bargaining agreements with union representatives.
  • Developed and implemented a comprehensive HR strategy for the organization.
  • Analyzed the current organizational structure to identify areas of improvement.
  • Conducted employee performance reviews and provided feedback on career development opportunities.
  • Created policies, procedures and job descriptions to ensure compliance with legal requirements.
  • Resolved conflicts between management and staff through mediation techniques.
  • Provided coaching and counseling to managers on personnel issues such as disciplinary action or performance management.
  • Investigated complaints of harassment or discrimination in accordance with company policy.
  • Maintained records of employee attendance, leaves of absence, vacation time and other related data.
  • Implemented effective employee recognition programs that increased morale within the organization.
  • Organized team-building activities to foster collaboration among departments.
  • Reviewed existing job postings to ensure accuracy in terms of qualifications required.
  • Performed exit interviews to gather feedback from departing employees.
  • Analyzed trends in human resources data such as turnover rates or absenteeism.
  • Collaborated with department heads to create compensation packages that attract top talent.
  • Met with current and leaving employees to conduct surveys and determine areas in need of improvement.
  • Prepared reports on HR metrics for senior management review.
  • Designed employee performance evaluation process and merit program.
  • Devised training programs for new and existing employees.
  • Supervised HR Department employees by directing activities and monitoring performance.
  • Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.

Human Resources Specialist

Capital One
Wilmington, DE
01.2019 - 09.2022
  • Managed 500+ employee files to comply with internal policies and external laws, documenting issue
  • Handled recruiting for all open positions, interviews, job offers, pre-hire paperwork, and orientation schedule
  • Conducted internet and contact management research for the purposes of recruiting quality candidates
  • FMLA, workers’ compensation, application tracking system, termination processing, performance review management, employee license verification, retention plan development.
  • Developed and implemented new employee onboarding process.
  • Provided guidance to managers on disciplinary action and performance management.
  • Reviewed job descriptions, identified necessary changes and updated accordingly.
  • Created training materials for new hires and provided orientation sessions.
  • Conducted exit interviews with departing employees to identify areas of improvement in the organization.
  • Analyzed workforce data to develop strategies that address recruitment needs.
  • Managed applicant tracking system to ensure accurate records of applicants and employees are maintained.
  • Developed compensation plans including salary surveys, job evaluations, bonus plans.
  • Ensured compliance with all federal and state labor laws regarding wages and hours worked.

Talent Acquisition Specialist

Love And Hope
Newark, DE
02.2016 - 02.2019
  • Source candidates for a wide variety of technical and non-technical roles using Bullhorn and LinkedIn Recruiter
  • Documenting and reporting of EEO/AA information responsible for conducting onboarding
  • Full-cycle recruiting guiding management in the hiring process of internal/external candidates ensuring process compliance with state guidelines -Refined recruitment process effectively increasing candidate flow by 43% during ramp-up
  • Handled administrative recruiting functions utilizing Hodes IQ ATS for increased processing of new hires
  • Collaborated with 10 warehouse managers in a 24/6-day shift environment for organizational staffing needs
  • Researched and identified potential candidates for open positions.
  • Developed and maintained relationships with hiring managers to understand their talent needs.
  • Posted job openings on various job boards, social media sites, and other resources.
  • Conducted initial phone screens of potential candidates.
  • Assisted in the development of recruiting strategies to attract qualified applicants.
  • Coordinated interviews between hiring managers and prospective employees.
  • Negotiated employment offers with selected candidates.
  • Prepared offer letters for successful candidates.
  • Maintained applicant tracking system records and updated candidate information as needed.
  • Analyzed employee feedback surveys regarding recruitment processes.

Human Resources Generalist

Impact Life Agency
New Castle, DE
03.2015 - 02.2016
  • Led HR functions - onboarding, employee relations, training and development, benefits administration, leave management, policy development, I-9 compliance, EEO reporting, and workforce planning
  • Verified background checks and drug screens
  • Utilized ATS to coordinate, schedule, and interview candidates, continuously partnering with hiring managers and department heads on workforce and succession planning efforts
  • Increased employee engagement and orientation satisfaction on an average of 10% within 4 months timeframe -Partnered with HRBPs to develop a formal review program and Exist Interview Process and Professional Development Program
  • Researched new employee benefits plans, increasing coverage while lowering costs over $2500 annually per household
  • Developed a new policy and procedures manual, including training guidelines and disaster recovery.
  • Conducted new hire orientation sessions and onboarding activities to ensure successful transition into the organization.
  • Developed and maintained job descriptions, performance evaluation forms, employee handbooks, and other HR related documents.
  • Assisted with recruitment efforts by sourcing candidates through various channels such as LinkedIn, Indeed, Glassdoor.
  • Provided guidance on labor laws and regulations to ensure compliance with applicable federal, state and local rules.
  • Coordinated employee benefits including health insurance plans, 401k savings plan, vacation and sick leave policies and other programs.
  • Performed data entry of employee information in HRIS system for accurate record keeping.
  • Managed payroll processing functions including timekeeping records, deductions and tax withholding calculations.
  • Organized company events such as team building exercises or holiday parties to foster a positive work environment.

Human Resources Coordinator

BMC, Church of God
02.2013 - 02.2015
  • Acts as the church office receptionist directing phone calls, appointments, and guests throughout the church
  • Attends Church Council/Church Business Administrative Council meetings to record the minutes of the meetings
  • Recruit church workers/Onboarding/Conduct Training with Senior Pastor -Coordinates the total Church Events Calendar and keeps records of the administrative forms related to all events
  • Keeps ministerial staff, deacons, and others informed of crises or ministry opportunities within the congregation and community
  • Maintains church files in cooperation with the Church Clerk, Church Trustees and Church Treasurer
  • Maintains confidential files of the ministerial staff
  • Prepares edits and produces all church publications including church newsletter, worship bulletins
  • Conducted background checks for potential candidates.
  • Assisted with recruiting, interviewing, and hiring of new employees.
  • Updated employee records in HR database system.
  • Developed onboarding materials and presented orientation sessions for new hires.
  • Provided guidance on policies and procedures to employees and managers.
  • Managed leave of absence requests and tracked vacation time accruals.

Education

Master in science - leadership and management

wgu university
01.2023

BBA - Human Resources Management

Strayer University
Washington, DC
12-2020

High School diploma -

Owings mills high
07.2013

Skills

  • Employee Relations
  • Onboarding
  • Sourcing
  • Applicant Tracking Systems
  • Talent Management
  • HR Consulting
  • Payroll
  • ADP
  • Bullhorn
  • Workday
  • QuickBooks
  • Paylocity
  • Diversity and Inclusion
  • Onboarding and Orientation
  • Organizational Development
  • Morale Improvements
  • Internal Communications
  • Workforce Planning
  • Data Analysis Skills
  • Benefits Administration
  • Data Analysis Abilities
  • Talent Acquisition
  • Career Development
  • Payroll Administration
  • Job Analysis
  • Employee Surveys
  • Employee Retention
  • Team Direction
  • Building Morale
  • Performance Appraisal
  • Compensation and Benefits
  • Background Checks
  • Employee Pay Structures
  • Succession Planning
  • Exit Interviews

Interests

Research and career development

Ski

Poetic Books

Action Movies

Swimming Competition

Soccer

Languages

  • Bilingual - English, French
  • Timeline

    Senior Human Resources Generalist

    Today Media
    01.2023 - Current

    Senior Human Resources Executive

    Business Interface
    09.2022 - 12.2022

    Human Resources Specialist

    Capital One
    01.2019 - 09.2022

    Talent Acquisition Specialist

    Love And Hope
    02.2016 - 02.2019

    Human Resources Generalist

    Impact Life Agency
    03.2015 - 02.2016

    Human Resources Coordinator

    BMC, Church of God
    02.2013 - 02.2015

    Master in science - leadership and management

    wgu university

    BBA - Human Resources Management

    Strayer University

    High School diploma -

    Owings mills high
    Priscille Manlan