Posted payments to individual client accounts using an account receivable system for the Fiscal Operations Units.
Answering all incoming calls in a timely,professional and courteous manner.
Check all invoices that are attached to the email, received from the Controller, and placed in the appropriate folder labeled Regular,Expedite,3 Day,regular.
Clear all invoices from Accounts Payable Smart Sheet,by ,marking completed,once the AR Processor has logged the appropriate information,so that these invoices are transferred to the paid Smart Sheet.
Rejected Vouchers as needed, if the dollar amount,address, voucher number, are not correct in ( FMIS ) it must be rejected.
Responsible for opening,sorting,distributing incoming invoices.
Handled all complaints in a professional and timely fashion.
Proofing all invoices before releasing payment to Controller for submission to General Accounting Department (GAD)
Ensure that all client's questions and concerns were answered correctly.
Matched invoices and recorded required information.
Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
Recorded debit,credit and account transactions in computer databases.
Skills
Ability to handle irate customers in a professional and tactful manner
Excellent communication,telephone etiquette,and customer service skills
Strong organizational skills,ability to prioritize work,and achieve service levels
Goal oriented ,and a team player working in a fast -paced environment
Highly motivated to maintain positive results and outcome
Demonstrates efficient and effective customer service techniques
Internet,Email,Keyboarding
Proofreading with excellent accuracy and attention to detail
Marketing Representative at Cassandra Preston Insurance and Financial Services, Inc.- State FarmMarketing Representative at Cassandra Preston Insurance and Financial Services, Inc.- State Farm
COMPLIANCE INVESTIGATOR at STATE OF FLORIDA DEPARTMENT OF FINANCIAL SERVICESCOMPLIANCE INVESTIGATOR at STATE OF FLORIDA DEPARTMENT OF FINANCIAL SERVICES