Summary
Overview
Work History
Skills
Accomplishments
Quote
Timeline
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Priscillia Gomez

Priscillia Gomez

Palisades Park,NJ

Summary

Detailed Retail Store Manager striving to maintain high standard of customer service and morale. Expertise in scheduling, marketing in-store promotions and merchandising. Talented at resolving personnel conflicts and addressing customer issues. Assisted in tik tok and instagram social media content to help increase foot traffic and profit.

Overview

9
9
years of professional experience

Work History

Retail Manager

besfren beauty
New York, NY
03.2016 - Current
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Staged merchandise and stocked sales floor to stimulate impulse sales.
  • Managed visual merchandising, maintaining standards and elevating customer experience.
  • Improved profitability by executing daily, weekly and monthly floor plan changes.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Coached, managed and developed teams to provide exceptional service and achieve sales goals.
  • Maintained store staff by recruiting, orienting and training employees.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • assisted in TIK TOK and instagram social media content and engagement

Cashier

chen wok
Surprise, Arizona
05.2014 - 01.2015
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Restocked workstation with supplies and communicated out-of-stock items to management.
  • Verified orders and bagged items for easy transport.

Skills

  • Creating Marketing Plans
  • Employee Scheduling
  • Cash Management
  • Customer Service
  • Complaint Resolution
  • Staff Management
  • Driving Business Growth
  • Visual Merchandising
  • Inventory Control
  • Staff Recruitment
  • Marketing strategy
  • Strategic selling
  • Employee scheduling

Accomplishments

  • Promoted from part time store associate to assistant manager, in less than 4-months.
  • increased sells revenue by over 115% than the previous year.

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Retail Manager

besfren beauty
03.2016 - Current

Cashier

chen wok
05.2014 - 01.2015

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Priscillia Gomez