Prisma Fuentes
Los Fresnos,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
1
1
year of professional experience
Work History
Child Caretaker
Imagination Station Daycare
Brownsville, TX
05.2024 - 09.2024
- Assisted with planning and implementing daily activities for children.
- Provided a safe and stimulating environment to foster physical, social, and emotional development in children.
- Monitored children's play activities.
- Helped children develop social skills by encouraging understanding of others.
- Prepared meals and snacks for the children according to nutritional guidelines.
- Ensured that all safety regulations were followed at all times in the classroom setting.
- Responded quickly and appropriately to any medical emergencies involving the children.
- Collaborated with other staff members on special events or projects related to childcare needs.
- Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
Cashier
Cavanders Western Outfiters
Brownsville, TX
01.2024 - 04.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Answered phone calls to assist customers with questions and orders.
Retail Sales Associate
Beach Park at Isla Blanca
South Padre Island, Texas
04.2023 - 09.2023
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Organized displays to attract customers and promote sales.
- Tracked inventory levels throughout the day and restocked items as needed.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Education
Biology
University of Texas At Rio Grande Valley
Brownsville, TX05-2028
Skills
- Cash Handling
- FLUENT IN SPANISH
- Positive and professional
- Team Leadership
- Team Player
- Hospitality service expertise
- Speedy and efficient
- Customer Service
- Teamwork and Collaboration
- Customer Engagement
Languages
Spanish
Professional
Timeline
Child Caretaker
Imagination Station Daycare
05.2024 - 09.2024
Cashier
Cavanders Western Outfiters
01.2024 - 04.2024
Retail Sales Associate
Beach Park at Isla Blanca
04.2023 - 09.2023
Biology
University of Texas At Rio Grande Valley
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