Experienced Operations and Sales Coordinator with a strong background in inventory management, customer relations, and team leadership. Demonstrated success in streamlining warehouse operations, maintaining quality control, and providing outstanding customer service. Recognized for cultivating lasting client partnerships, resolving issues effectively, and fostering a culture of continuous improvement.
Hi, I’m
Prithesh Shetty
Udupi,Karnataka India
Summary
Overview
3
years of professional experience
Work History
Noon.com
POC (Shift Lead)
11.2024 - Current
Job overview
- Implemented efficient back transfer procedures for better stock management and improved warehouse operations thru supplychain
- Trained new employees and delegated daily tasks and responsibilities.
- Managed data migration and updates in Warehouse Management Systems (WMS) to enhance reporting accuracy
- Led and trained teams in warehouse operations, improving productivity and compliance with safety regulations
- Continuously monitored and optimized key performance metrics to drive operational efficiency and achieve daily operational targets
- Completed store opening and closing procedures and balanced tills.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Noon.com
Core Colleague (Shift Lead)
08.2024 - 11.2024
Job overview
- Spearheaded inventory management, stock movement, and order fulfillment processes within a fast-paced e-commerce environment
- Conducted regular stocktakes and ensured continuous accuracy in inventory levels using advanced supply chain software
- Coordinated inbound shipments, monitored stock movements, and managed order fulfillment for customer deliveries, ensuring seamless handover to logistics teams
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Kept employees operating productively and working on task to meet business and customer needs.
- Developed effective improvement plans in alignment with goals and specifications.
Benlex Trading Pvt Ltd
Operations & Sales Coordinator
11.2021 - 11.2023
Job overview
- Managed the receipt and organization of imported pharmaceuticals, ensuring precise inventory control and space optimization
- Directed warehouse staff in unloading, inventory arrangement, and bulk order fulfillment, improving efficiency and minimizing errors
- Acted as a key liaison between the company and customers, coordinating orders, ensuring accurate delivery, and maintaining long-term client relationships
- Implemented daily cash flow management processes, including expense tracking, cash tallying, and report submissions to the CEO
- Developed strategies for engaging customers, managing post-sales relationships, and collecting credit payments, contributing to a 20% improvement in customer retention
- Supervised a team of 15 employees, enhancing team productivity through targeted training and leadership
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
Education
Mangalore University
BBA
07-2019
University Overview
Skills
- Warehouse Operations
- Sales and Marketing
- Inventory Management
- Supply Chain Optimization
- Team Leadership & Training
- Customer Relationship Management (CRM)
- Cash Handling & Financial Reporting
- Health & Safety Compliance
- Customer service focus
- Employee training
- Guest service
- Team motivation
Place
Place
Dubai, UAEDisclaimer
Disclaimer
I hereby declare that the information provided is true and correct to the best of my knowledge. I am committed to contributing to your organization with my skills and expertise.Languages
Hindi
Native or Bilingual
English
Full Professional
French
Professional Working
kannada
Native or Bilingual
Interests
- Participating in cultural exchange programs and homestays
- Tech enthusiast, passionate about exploring the latest advancements and innovations
Timeline
POC (Shift Lead)
Noon.com
11.2024 - Current
Core Colleague (Shift Lead)
Noon.com
08.2024 - 11.2024
Operations & Sales Coordinator
Benlex Trading Pvt Ltd
11.2021 - 11.2023
Mangalore University
BBA
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