Sasha Swift
Milwaukee
Summary
Forward-thinking business operations manager focused on supporting cross-functional teams to increase productivity and customer satisfaction. Retain strong leadership and interpersonal skills and advance strategic plans and sales objectives set forth by management. Develop policies to keep the organization's budget low including operations, maintenance and labor costs.
Overview
13
13
years of professional experience
Work History
Operations Manager
FRG Technologies
Milwaukee
12.2016 - Current
- Direct day-to-day operations focused on the attainment of key business metrics, continuous improvement initiatives and an eight-member team with related direct reports.
- Amplify organizational quality standards by delivering 18% increased quality during a three-year timeframe.
- Maximize productivity and management systems by establishing specific goals and managing operations.
- Plan, organize and direct distribution operations to ensure optimal return on investment for the company.
Assistant Operations Manager
Addison Group
Milwaukee
06.2014 - 12.2016
- Accelerated efficiency of operations by assisting with controlling budgets, overseeing customer accounts, managing scheduling and driving meetings.
- Maintained up-to-date on business operations as well as positive and negative impacts, improving productivity by 45%.
- Optimized organizational operations and facilitated decision-making by examining problem-solving concepts, including quantitative methods and techniques.
Operations Associate
GitHub
Milwaukee
09.2011 - 05.2014
- Managed daily office operations, including 25 client accounts, supply inventory and record management.
- Maintained daily reports and advised executive leaders in decision-making processes.
- Developed recordkeeping systems for 100 employees' records and company documents to optimize operations and reduce project lags.
Education
BBA - Business
Milwaukee Career College
Milwaukee, WISkills
- Risk analysis and management
- Budgeting and forecasting
- Project development and life cycle
- Workflow planning
- Management information systems
- Cost reduction strategies
- Contract review and recommendations
- Conflict resolution
Timeline
Operations Manager
FRG Technologies
12.2016 - Current
Assistant Operations Manager
Addison Group
06.2014 - 12.2016
Operations Associate
GitHub
09.2011 - 05.2014
BBA - Business
Milwaukee Career College
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