Priya Applewhite

My duties as General Manager at SkyBlue Kennels, working under new ownership, were the same give or take a few.

• Streamlined daily operations for efficiency, optimizing feeding schedules, exercise routines, and administering medications and vaccines.
• Resolved customer complaints professionally, demonstrating empathy while working towards a satisfactory solution for all parties involved.
• Developed strong relationships with clients through clear communication and empathetic understanding of their pet''s needs.
• Enhanced pet health by implementing strict cleanliness protocols and ensuring proper sanitation of kennels.
• Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
• Mixed and administered special food formulas to individual animals based on unique dietary needs.
• Creating playgroups safely and accordingly.
• Taking pictures of each individual dog each Saturday for clients and social media.
• Staying overnight when needed.
• Maintained a safe environment for both staff and animals, regularly inspecting facilities for potential hazards.
• Facilitated efficient communication between clients, veterinarians, and other staff members to ensure that all parties were informed of relevant updates regarding the pets in our care.
• Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
• Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
• Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
• Kept cages, kennels, play yards, and grooming areas neat and clean.
• Monitored animals for behavioral problems and signs of health issues.
• Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
• Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
• Trained new staff on kennel maintenance, animal care and feeding protocols.
• Reduced illness outbreaks with thorough monitoring of animal health and prompt reporting of any concerns.
• Improved overall facility organization by implementing effective record-keeping systems for tracking animal progress and client interactions.
• Provided comprehensive training for new hires, emphasizing safety protocols and best practices for animal care.
• Managed supply inventory to ensure adequate resources were available for daily tasks, such as cleaning and feeding.

• Evaluated dogs'' progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
• Collaborated with fellow trainers to develop new strategies and approaches, resulting in improved client satisfaction rates.
• Observed dogs in various settings to determine behavioral concerns and problems.
• Cleaning each individual kennel and changing out bedding.
• Feeding, changing out water bowls, and administering medications and vaccines when needed.
• Calling and emailing clients with weekly progress reports containing pictures and videos.
• Being available daily, maintaining communication with clients throughout the dog's stay.
• Taking dogs offsite to generalize training which is tailored to fit each individual dog/owner's wants/needs.
• Performing initial phone/in-person training evaluations.
• Providing all training equipment and 'Go-home Packets'.
• Performing exit and followup lessons at the client's location of choice.

• Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
• Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
• Enhanced animal socialization skills through daily interaction and playtime activities.
• Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
• Creating playgroups safely and accordingly.
• Carrying out check-ins and check-outs.
• Updating client information and dogs information when it is presented.
• Making sure all new client information forms are entered into the system by the end if the day.