Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Priya Chenna

Sr.Salesforce Developer
Carrollton

Summary

Accomplished Salesforce Developer with over 4 years of experience in Salesforce platform development, focusing on scalable CRM solutions, Salesforce Lightning, APEX, Salesforce Flows, and integrations. Skilled in leading large-scale technical projects and collaborating with business stakeholders to build innovative, user-centric solutions. Adept at solving complex technical challenges, driving system improvements, and ensuring seamless data accuracy across CRM systems. Proven experience in supporting Salesforce.com CRM roadmap projects, operational enhancements, and driving cost optimization strategies. With a strong understanding of cloud services, distributed systems, and DevOps practices, I have consistently delivered customer-impacting changes in mission-critical systems.

Overview

4
4
years of professional experience
3
3
Certifications
4
4
Languages

Work History

Sr.Salesforce Developer

Dataquad Inc
12.2021 - Current
  • Lead the development and support of Salesforce CRM for USAA, focusing on Salesforce.com CRM functionalities to improve sales activities and operational efficiency.
  • Architected and developed scalable solutions using APEX, Salesforce Flows, and Lightning Web Components (LWC) to automate manual workflows and drive cost-effective solutions for business stakeholders.
  • Partnered with cross-functional teams (TPMs, PMTs, Security Engineers, and SDEs) to identify, drive, and deliver system enhancements, ensuring data accuracy, user efficiency, and system customization in Salesforce.
  • Managed roadmap projects to continuously improve the Salesforce CRM platform, working in collaboration with internal sales and account management teams to translate business requirements into technical solutions.
  • Worked on Salesforce Communities to customize user experience (UX) for internal and external stakeholders, significantly enhancing customer interactions with USAA.
  • Drove change management processes, ensuring smooth transitions and communication across relevant stakeholders.
  • Played a key role in the design, automation, and deployment of CI/CD pipelines, contributing to the Amazon AWS cloud infrastructure and ensuring fast and reliable Salesforce deployments.
  • Technologies: APEX, LWC, Salesforce Flows, REST API, AWS, MuleSoft, Salesforce Connect, CI/CD, Python, Agile/Scrum

Salesforce Developer

Xpedite Technologies
07.2021 - 12.2021
  • Played a key role in developing and supporting Salesforce Sales Cloud and Service Cloud solutions, optimizing customer service and sales operations.
  • Designed and implemented custom APEX solutions, Lightning Components, and Salesforce Flows to automate business processes, improving operational efficiency and customer engagement.
  • Worked on large-scale Salesforce integrations, linking Salesforce with external systems, including HubSpot, to ensure data consistency and streamline customer management processes.
  • Collaborated with business stakeholders to define requirements and translate them into robust solutions that aligned with business goals and user needs.
  • Managed data migration projects using Salesforce Data Loader and ETL tools, ensuring seamless data synchronization between Salesforce and external databases.
  • Contributed to the successful Salesforce Marketing Cloud implementation, optimizing customer engagement and lead nurturing through automated journeys.
  • Technologies: APEX, LWC, Salesforce Sales Cloud, Service Cloud, HubSpot, REST API, Jitterbit, Agile

Salesforce Administrator

Dataquad Inc
03.2021 - 05.2021
  • Developed and deployed Salesforce solutions for a range of clients, focusing on Sales Cloud and Service Cloud customization to optimize sales processes and customer service operations.
  • Led the development of custom Salesforce APEX triggers and Visualforce pages to enhance the user experience and business automation capabilities.
  • Implemented Salesforce CPQ to streamline the sales quoting process and ensure accurate pricing and configuration.
  • Supported Salesforce integrations using REST APIs, connecting Salesforce with external tools and databases to enable seamless data exchange.
  • Assisted in the administration of Salesforce environments, including data integrity checks and performance optimizations.
  • Technologies: APEX, LWC, Salesforce CPQ, REST API, SQL Server, Visualforce, Agile

Education

Bachelor of Technology - Information Technology

Jawaharlal Nehru Technological University
Hyderabad, India
05.2001 -

Master of Science - Computer Science

Saint Peter's University
Jersey City, NJ
05.2001 -

Skills

APEX

Visualforce

Lightning Web Components (LWC)

Salesforce Flows

Process Builder

Workflow Rules

SOQL

SOSL

Salesforce Sales Cloud

Service Cloud

Marketing Cloud

Salesforce Communities

REST/SOAP APIs

MuleSoft

Salesforce Connect

APEX Programming

CI/CD pipelines

AWS

Heroku

Certification

Salesforce Certified Platform Developer I

Timeline

Sr.Salesforce Developer

Dataquad Inc
12.2021 - Current

Salesforce Developer

Xpedite Technologies
07.2021 - 12.2021

Salesforce Administrator

Dataquad Inc
03.2021 - 05.2021

Bachelor of Technology - Information Technology

Jawaharlal Nehru Technological University
05.2001 -

Master of Science - Computer Science

Saint Peter's University
05.2001 -

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Priya ChennaSr.Salesforce Developer