Priya Dikey

Project : Offers and Shopping Campaign Performance Dashboard, showcasing campaign metrics for merchants on the JPMorgan chase platform.

• As a Software development and QA lead served as SME for campaign performance dashboard, leading requirement analysis, architecture input, development, test strategy, and delivery tracking.
• Prioritized key features and edge cases, collaborating cross-functionally to deliver a scalable solution that improved interface accuracy and visual fidelity by 30%.
• Challenged the status quo, prioritized key features, and ensured inclusive and accessible design.

• Passionate about product design and UX, worked closely with designers, developers, and product managers to build accessible, intuitive interfaces.
• Led strategy, achieving ~85% in-sprint test automation with Cypress, accelerating release cycles by 40%.
• Developed frontend using React.js integrating with GraphQL services to build high-performance, accessible user interfaces.
• Mentored team on parallel execution and visual testing with Applitools, enhancing testing efficiency and UI consistency.
• Bridged frontend, backend, and product teams to translate complex requirements into testable units, reducing requirement misunderstandings.
• Collaborated cross-functionally to streamline delivery and align business and technical goals.

Project : JPM Chase Statements and documents

• Increased automation coverage to 80%, targeting critical features like customer statements and document generation.
• Developed and enhanced a Java-based BDD automation framework using Selenium and Cucumber, improving scalability and readability.
• Built robust API test suites using WireMock to simulate unavailable services, enabling early integration testing.
• Automated CI/CD pipelines with Jenkins and visualized test results via Kibana dashboards for real-time monitoring and reporting.
• Queried Splunk logs to triage failures, analyze test anomalies, and accelerate issue resolution.
• Conducted code reviews and maintained updated unit tests, ensuring ongoing stability and code quality.
• Identified and resolved accessibility issues to enhance usability and ensure compliance.
• Spearheaded test optimization efforts, significantly reducing execution time and improving pipeline reliability on the Chase platform.

Project : DBS Taiwan (Consumer Banking)

• Led QA initiatives for consumer banking mobile and web applications, improving test efficiency, team collaboration, and overall product quality through strong product thinking.
• Led QA team through stand-ups, sprint planning, backlog management, and retrospectives, ensuring stakeholder alignment and clear, testable requirements.
• Championed test automation using Appium and Selenium within a BDD framework, boosting test coverage and reducing manual effort by 40%.
• Collaborated cross-functionally with developers, product managers, and stakeholders to define requirements and ensure end-to-end test coverage.
• Optimized testing processes by automating UI data validation against Finacle backend APIs, reducing execution time by 30% and improving reliability.
• Delivered detailed HTML reports using ExtentReports, providing stakeholders with clear insights into test outcomes and improvement areas.
• Drove continuous improvement, streamlining workflows and aligning QA efforts with evolving product and business goals.

• Tested HSBC banking app for high-value customers using Selenium, improving workflow efficiency and ensuring high release quality.
• Delivered end-to-end testing for banking web applications and services, contributing to stable MVP launches.
• Analyzed requirements, created RTM, and executed detailed tests with clear defect reporting.
• Supported critical banking workflows like Bill Payments, fund transfers, and cash management.
• Performed regression testing with Selenium WebDriver and TestNG, ensuring comprehensive coverage.
• Used HP ALM 11.52 and JIRA for test and defect tracking, supporting issue resolution.
• Participated in knowledge sharing, aiding team onboarding and collaboration.

• Prepared test strategy, scenarios, cases, and data to ensure structured and traceable testing.
• Performed System Integration, Regression, and End-to-End testing, ensuring defects were resolved before production deployment.
• Tested mobile and web enterprise applications, contributing to stable, high-quality releases.
• Tracked requirements, test cases, and defects using HP ALM 11.52, maintaining clear traceability.
• Validated Siebel/CRM workflows, including VAS activations, order orchestration, and provisioning using BOSS architecture.
• Ran complex MySQL queries on Oracle databases to support data-driven test validations.
• Applied analytical thinking to refine testing approaches and draw insights from comparative cases.
• Recommended tools and process improvements, supporting test efficiency and toolchain optimization.

• Implemented validation logic for expected failure reports by testing erroneous data flows to data archiving and conversion systems, ensuring robust error handling and system reliability.