Priya Hariprashad
Manassas,VA
Summary
Driven professional with extensive experience in office administration and customer engagement, notably at Crystal Dental Lab. Excelled in streamlining operations, enhancing productivity by maintaining organized systems, and fostering client relationships. Demonstrated expertise in database entry (hard skill) and effective time management (soft skill), contributing to significant operational efficiencies. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Dental Receptionist position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Office Administrator
Crystal Dental Lab
06.2022 - 08.2024
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Reconciled account files and produced monthly reports.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
Beauty Advisor
Ulta
09.2022 - 05.2024
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Applied makeup and skincare products to customers following guidelines to enable testing of brand.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
Front Desk Receptionist
Hand & Stone Massage And Facial Spa
08.2021 - 03.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained confidentiality of sensitive data to protect customer and business information.
Education
High School Diploma -
Osbourn Park High School
Manassas, VASkills
Time Management
Office Administration
Administrative Support
Database entry
File Organization
Customer Engagement
Document Management
Scheduling
Timeline
Beauty Advisor
Ulta
09.2022 - 05.2024
Office Administrator
Crystal Dental Lab
06.2022 - 08.2024
Front Desk Receptionist
Hand & Stone Massage And Facial Spa
08.2021 - 03.2022
High School Diploma -
Osbourn Park High School
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