Priya Jagnarine
Queens,NY
Summary
Driven professional with a proven track record in customer support and sales enhancement, honed at Prodigy Acquisitions and other leading firms. Excelled in market research and sales reporting, boosting customer satisfaction and sales figures. Skilled in building strong relationships and proficient in data entry, demonstrating a blend of hard and soft skills to drive results.
Overview
14
14
years of professional experience
Work History
AT&T Representative
Prodigy Acquisitions
06.2024 - Current
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Understood each target customer's business model, mapped out organization, and identified unique technology needs.
- Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
- Coordinated and managed vendor relations to secure access to resources and services needed to promote business at events.
Professional Driving Instructor
Vp’s Driving School
04.2023 - 03.2024
- Evaluated student performance and documented progress and goals.
- Developed curriculum to encourage student progress and advance performance level.
- Participated in trainings, meetings and seminars to expand knowledge and optimize instruction.
- Verified proper use of safety restraints by vehicle occupants to comply with State law.
Receptionist Administrator
Empire Honda
03.2021 - 07.2022
- Handled complaints and questions, and re-directed calls to other team members.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Kept reception area clean and neat to give visitors positive first impression.
Private Nanny
Nanny Services
01.2011 - 08.2015
- Prepared healthy, age-appropriate snacks and meals.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Assisted children with homework assignments and special projects across different subjects.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Led indoor and outdoor activities to entertain and occupy children.
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children everyday skills and language.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Organized different types of activities to enhance physical and intellectual development.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Studied and took notes from parents about food allergies to understand ingredients and requirements to keep children safe.
- Supervised children on playground to help develop physical and social skills.
- Organized activities that enhanced children's physical, emotional and social well-being.
- Taught children basic life skills, manners and personal hygiene.
- Provided developmentally appropriate activities for children.
- Assisted with light housekeeping duties as well as running errands.
- Regularly traveled with family to help with vacation activities and childcare.
- Helped children complete homework assignments and school projects.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Transported children to and from activities using personal or family vehicle.
- Coordinated playdates and outings to meet children's physical and social needs.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Encouraged children to be understanding and patient with others.
- Monitored children's play activities to verify safety.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Identified warning signs of emotional and developmental problems in children.
Cashier Manager
Farmboy
12.2012 - 07.2015
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Mentored team members to enhance professional development and accountability in workplace.
Sales Representatives
Knockout
06.2014 - 08.2014
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Collaborated with cross-functional teams to identify and address customer needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Education
N/A -
York College of The City University of New York
Jamaica, NY06.2012
Skills
- Sales Reporting
- Records Management
- Customer Support
- Market Research
- Paperwork Processing
- Telephone reception
- Cross-selling abilities
- Expense Reporting
- Type marketing
- Sales Support
- Data entry proficiency
- Product Promotions
- Type sales techniques
Timeline
AT&T Representative
Prodigy Acquisitions
06.2024 - Current
Professional Driving Instructor
Vp’s Driving School
04.2023 - 03.2024
Receptionist Administrator
Empire Honda
03.2021 - 07.2022
Sales Representatives
Knockout
06.2014 - 08.2014
Cashier Manager
Farmboy
12.2012 - 07.2015
Private Nanny
Nanny Services
01.2011 - 08.2015
N/A -
York College of The City University of New York
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