Priya Lanciano
Rochester
Summary
Detail-oriented professional with expertise in time management and deadline accuracy. Good customer service and communication. Known for strong problem-solving abilities and a commitment to maintaining high standards of quality assurance and customer satisfaction. Strong attention to detail.
Overview
7
7
years of professional experience
Work History
Hannaford To Go Expeditor
Hannaford
Rochester
09.2024 - Current
- Coordinated product deliveries to ensure timely stock replenishment.
- Scheduled shipments and deliveries to maximize operational efficiency.
- Inspected quality assurance of products before they were shipped out to customers.
- Provided assistance in resolving any issues or complaints related to product delivery or logistics services.
- Verified purchase orders, invoices and packing slips for correctness.
- Coordinated shopper schedules to ensure timely deliveries and customer satisfaction.
- Assisted in resolving customer inquiries and complaints efficiently and professionally.
Key Holder
The City
Rochester
06.2019 - 09.2024
- Opened and closed store following procedures and safety protocols.
- Managed cash register operations and balanced daily transactions.
- Assisted customers with inquiries, enhancing overall shopping experience.
- Trained new staff on store policies and customer service standards.
- Monitored inventory levels and restocked shelves as needed.
- Verified accuracy of register tills at beginning and end of shift.
- Protected store assets by assisting with audits, routine cycle counts and physical inventory.
Education
Bachelor of Arts - History
SNHU
Manchester NH06-2027
Skills
- Critical thinking
- Deadline oriented
- Research and analysis
- Project management
- Customer service
- Time management
- Teamwork and collaboration
- Professionalism
- Review documents
- Reliability
- Strong organization
- Research experience
- Effective communication
- Multitasking skills
- Problem-solving abilities
- Attention to detail
- Data entry techniques
- Microsoft office knowledge
- Information verification
Timeline
Hannaford To Go Expeditor
Hannaford
09.2024 - Current
Key Holder
The City
06.2019 - 09.2024
Bachelor of Arts - History
SNHU