Priya P Parmessar
Summary
Accomplished and detail-oriented professional with a Master's degree in Urban Affairs and a strong foundation in Sociology and Psychology. Skilled in administrative operations, data analysis, research methodologies, and community engagement. Extensive experience in managing workflows, optimizing processes, and fostering collaborative environments. Passionate about advocating for equity, public health, and sustainable community development. Adept at navigating complex challenges with innovative solutions and a commitment to excellence. Seeking to leverage expertise and education to drive impactful change in organizational and community settings.
Overview
13
13
years of professional experience
Work History
Dispatcher/Executive Administrative Coordinator
Prem's Luxury Transportation Inc
01.2021 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
• Scheduled and dispatched daily jobs efficiently through the company's base system, ensuring timely service delivery.
• Managed all client bookings, including securing high-profile celebrity clientele.
• Oversaw daily marketing initiatives to expand business outreach and maintain client engagement.
• Created driver schedules, coordinating assignments for a team of at least 10 drivers each day.
• Ensured seamless communication between drivers and clients to uphold excellent service standards.
Clerical Assistant/Receptionist Administrator
PPRS Radiator & Automotive Services
09.2016 - Current
- Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
- Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Completed bi-weekly payroll for nine employees.
Mobile Application Programmer
School of Cooperative Technical Education
09.2013 - 08.2016
- Correct errors by making appropriate changes and rechecking the program to ensure that the desired results are produced
- Conduct trial runs of programs and software applications to be sure they will produce the desired information and that the instructions are correct
- Write, update, and maintain computer programs or software packages to handle specific jobs such as tracking inventory, storing or retrieving data, or controlling other equipment
- Write, analyze, review, and rewrite programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic
A+ Computer Repair Apprentice
School of Cooperative Technical Education
09.2012 - 06.2013
- Enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment
- Monitor the system for equipment failure or errors in performance
- Respond to program error messages by finding and correcting problems or terminating the program
- Notify supervisor or computer maintenance technicians of equipment malfunctions
Cisco Networking
School of Cooperative Technical Education
09.2011 - 06.2012
- Analyze network data to determine network usage, disk space availability, or server function
- Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment
- Configure security settings or access permissions for groups or individuals
- Configure wide area network (WAN) or local area network (LAN) routers or related equipment
Education
Masters in Urban Affairs - Art Degree
Queens College
Flushing, NY12.2024
Bachelor of Arts - Sociology
Queens College
Flushing, NY01.2020
Certificate of Technical Studies -
School of Cooperative Technical Education
Manhattan, NY09.2011
Timeline
Dispatcher/Executive Administrative Coordinator
Prem's Luxury Transportation Inc
01.2021 - Current
Clerical Assistant/Receptionist Administrator
PPRS Radiator & Automotive Services
09.2016 - Current
Mobile Application Programmer
School of Cooperative Technical Education
09.2013 - 08.2016
A+ Computer Repair Apprentice
School of Cooperative Technical Education
09.2012 - 06.2013
Cisco Networking
School of Cooperative Technical Education
09.2011 - 06.2012
Masters in Urban Affairs - Art Degree
Queens College
Bachelor of Arts - Sociology
Queens College
Certificate of Technical Studies -
School of Cooperative Technical Education
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