Open To Work
Priya Ramroop
Project Manager
Cleveland,TN
Work Preference
Timeline
Realty Project Manager
Walmart Stores,INC
07.2021 - Current
Field Project Coordinator
Walmart Stores,INC
03.2020 - 07.2021
Customer Service Manager
Walmart
06.2019 - 03.2020
CAP 1 Associate
Walmart
09.2018 - 06.2019
Support Manager
Walmart
09.2016 - 07.2018
Customer Service Manager
Walmart
02.2016 - 09.2016
High School Diploma -
Carapichaima Senior Comprehensive
Work History
Realty Project Manager
Walmart Stores,INC
07.2021 - Current
- Met project deadlines without sacrificing build quality or workplace safety.
- Managed projects from procurement to commission.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Coordinated material procurement and required services for projects within budget requirements.
- Monitored project performance to identify areas of improvement and make adjustments.
Field Project Coordinator
Walmart Stores,INC
03.2020 - 07.2021
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
- Responded to requests for information on materials to inquiring parties.
Customer Service Manager
Walmart
06.2019 - 03.2020
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Followed through with client requests to resolve problems.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
CAP 1 Associate
Walmart
09.2018 - 06.2019
- Organized on-site stockroom to maximize existing space and improve efficiency, boosting efficiency [Number]%.
- Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.
- Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
- Counted supplies in stock room and posted totals to inventory records using RF scanner.
Support Manager
Walmart
09.2016 - 07.2018
- Monitored employee and customer interactions to assess quality of service.
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
- Prepared employee schedules for maximum coverage during key hours.
- Coached employees through day-to-day work and complex problems.
- Collaborated with other teams to identify and resolve customer issues quickly and professionally.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Customer Service Manager
Walmart
02.2016 - 09.2016
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Followed through with client requests to resolve problems.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
Overview
10
10
years of professional experience
Education
High School Diploma -
Carapichaima Senior Comprehensive
Freeport, Trinidad West Indies.Skills
- Project planning and development
- Expense reports
- Planning and scheduling
- Stakeholder communications
- Compliance monitoring
- Performance evaluations
- Workforce training
- Coaching and mentoring
- Customer relations specialist
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill