Priya D. Sharma
Schenectady,NY
Summary
Success- driven and process- oriented leader experienced in the healthcare and hospitality industries offering expertise in safety, management and business administration. Assertive and enthusiastic with extensive knowledge of multitasking risk, cost effective practice and cultivating a culture of compliance and inclusivity.
Overview
7
7
years of professional experience
Work History
Payroll Specialist
Albany Medical Center Hospital
Albany, NY
01.2024 - Current
- Reviewed timecards at month end to ensure accuracy before approving payment.
- Onboarded new employees in time reporting and payroll systems.
- Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
- Extracted information from payroll system and generated reports for various departments and vendors.
Practice Manager, Nursing
New York Presbyterian Columbia Medical Center
New York, NY
01.2022 - 12.2023
- Developed and implemented new patient registration processes to streamline workflow.
- Oversaw assistants, technicians, and office administrators, offering mentoring and coaching in tasks.
- Coordinated staff recruitment, training, and scheduling activities.
- Conducted regular meetings with staff to discuss operational issues and ensure proper communication between departments.
- Managed vendor relationships for supplies and services related to the practice.
ICU Technician
New York Presbyterian Columbia Medical Center
New York , NY
08.2021 - 12.2021
- Assisted with admission, discharge and transfer of patients.
- Maintained accurate documentation of patient progress notes, medication administration records and other pertinent information in the electronic medical record system.
- Managed multiple tasks simultaneously while providing compassionate care to patients.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Assistant Branch Manager, Operations
Apple Bank
Bronx , NY
10.2019 - 08.2021
- Ensured compliance with banking regulations and policies.
- Developed strategies to optimize branch operations.
- Coordinated customer service initiatives and staff training.
- Monitored staff performance and provided feedback.
- Resolved customer complaints in a timely manner.
- Provided guidance on best practices for handling difficult customers or situations.
Senior Bank Teller
Apple Bank
Bronx , NY
02.2018 - 10.2019
- Managed daily banking operations, including opening and closing of the bank.
- Performed safe deposit box maintenance duties when necessary.
- Resolved customer inquiries and complaints in a professional manner.
- Educated customers on bank products such as savings bonds or ATM cards.
- Participated in branch audits conducted by internal audit staff members.
Education
Master of Science - MBA- Healthcare management
Clarkson University
Schenectady, NY05-2025
Bachelor of Science - Clinical Psychology
Mercy University
Dobbs Ferry, NY05-2024
Skills
- Clinical Leadership
- Process Improbments
- Quality Improvement
- Relationship Development
- Epic Software Proficiency
- Team leadership
- Basic life support -Certified
- Safety and regulatory Compliance
Languages
English
Full Professional
Timeline
Payroll Specialist
Albany Medical Center Hospital
01.2024 - Current
Practice Manager, Nursing
New York Presbyterian Columbia Medical Center
01.2022 - 12.2023
ICU Technician
New York Presbyterian Columbia Medical Center
08.2021 - 12.2021
Assistant Branch Manager, Operations
Apple Bank
10.2019 - 08.2021
Senior Bank Teller
Apple Bank
02.2018 - 10.2019
Master of Science - MBA- Healthcare management
Clarkson University
Bachelor of Science - Clinical Psychology
Mercy University
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