Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Priyangka Sarker Sarmi

Fremont,CA

Summary

At Pacific PourHouse, I excelled in a fast-paced environment, showcasing my strong work ethic and exceptional customer service skills. Expertly handled cash and utilized POS systems, while engaging guests to enhance their dining experience. My proactive approach and hospitality expertise significantly contributed to efficient service delivery and customer satisfaction.

Overview

1
1
year of professional experience

Work History

Server

Pacific PourHouse
09.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Team Member

KFC
02.2024 - 07.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.

Cashier

Cookies Department Store
07.2023 - 12.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

Bachelor In Computer Science - Computer Science

San Francisco Bay University
161 Mission Falls Lane, Fremont, CA 94539

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Languages

Bengali
Native or Bilingual
English
Full Professional
Hindi
Native or Bilingual

Timeline

Server

Pacific PourHouse
09.2024 - Current

Team Member

KFC
02.2024 - 07.2024

Cashier

Cookies Department Store
07.2023 - 12.2023

Bachelor In Computer Science - Computer Science

San Francisco Bay University

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Priyangka Sarker Sarmi