Summary
Overview
Work History
Education
Skills
Team Lead (Volunteer)
INTERNSHIP
Timeline
Generic

Priyank Patel

Hanover Park,IL

Summary

To leverage my administrative skills and healthcare background effectively as an administrator, ensuring smooth operations and exceptional patient care. Efficient Senior Quality Control Specialist recognized for high productivity and ability to complete tasks efficiently. Possess specialized skills in statistical process control, regulatory compliance, and risk management, which ensure that the highest standards of quality are consistently met. Excel in communication, problem-solving, and leadership, using these soft skills to foster team collaboration and drive continuous improvement initiatives. Flexible professional offering an extensive history of excellent customer service and precise prescription formulation. Relevant regulations, with dedication to ethical practices. Versatile Practice Manager with a background in healthcare administration. Experience includes managing daily operations, improving workflow efficiency, and developing effective patient care strategies. Strengths include strong leadership abilities, adeptness in conflict resolution, and proficiency in medical billing processes. Notable contributions include implementing successful staff training programs and streamlining operational procedures.

Overview

7
7
years of professional experience

Work History

Senior Quality Control Specialist

Versiti
Aurora, IL
02.2025 - Current
  • Maintained records of non-conforming material and products for traceability purposes.
  • Coordinated the implementation of corrective action plans when necessary.
  • Monitored production operations to ensure conformance with established quality standards.
  • Ensured that all test equipment used was calibrated correctly according to established schedules.
  • Identified potential problems related to product quality and proposed solutions to resolve them.
  • Provided guidance and training to production staff on quality assurance procedures.
  • Created detailed reports on all inspection activities, including findings, corrective actions taken, and other relevant information.
  • Analyzed test results to determine if parts or materials met required specifications.
  • Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.

Pharmacy Technician III (Contractor)

AbbVie
North Chicago, IL
09.2024 - 02.2025
  • Experience with the prescription process, which includes interpreting healthcare providers' prescription orders and entering them into the core pharmacy system.
  • Collaborated with other healthcare professionals, such as nurses or physicians, regarding drug therapies or treatments for patients.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Collaborate with internal and external stakeholders for accurate prescription processing.
  • Obtain verbal orders, manage patient adherence processes, and schedule medication deliveries.
  • Manage inbound and outbound calls related to pharmacy operations.
  • Aid patients with treatment compliance by entering/updating current medications, allergies, and medical conditions, and triaging calls to nurses and/or pharmacists.
  • Experience with handling prescriptions in Salesforce and ScriptMed.
  • Performed data entry for patient profiles, billing information, and prescription orders into the pharmacy software system.
  • Assisted pharmacists in compounding sterile products according to state regulations.

Practice Manager

Suburban Medical Center
Schaumburg, Algonquin, Hanover Park, Barrington, IL
03.2018 - 12.2022
  • Managed four separate locations for smooth transitions to get patients treated better.
  • Ensured government and state regulations by providing proper care and having the right medical treatment to prevent every kind of issue.
  • Providing accurate information and handling patients' privacy by the HIPAA policy.
  • Checked in patients and made sure to provide the right kind of PCT, or service, they need.
  • Managing IT ensured that the right software was installed on the correct firmware and that all equipment and services provided to the PCT and other facility workers facilitated smooth transitions in patient care.
  • I provided patient care and worked with insurance to get approval for the right treatment or medications.
  • Reviewed regular vitals and made sure that PCT, NP, and PA had the right information before going into the patient’s room to give care.
  • Controlled the billing department where we took care of patients' accounts and made sure that I provided proper service for the patient, and helped in providing payment plans to patients at their convenience.
  • Managed all the accounts and managed funds or finances intake and outflow for the facilities.
  • Maintained strict compliance with HIPAA and state regulations to ensure patient safety and privacy; collaborated with medical staff to support safe and effective care delivery.
  • Oversaw all aspects of day-to-day practice operations, including front desk reception, appointment scheduling, billing and coding, and insurance verification.
  • Created reports that tracked key performance indicators such as revenue growth and efficiency metrics.

Education

Master of Science - Cybersecurity

Southern New Hampshire University
Online
06-2026

Bachelor of Science - Health Administration

Northern Illinois University
DeKalb, IL
05.2024

Associate of Science -

Harper Community College
Palatine, IL
12.2020

Skills

  • Fluent in Gujarati and Hindi (conversation, writing, and translation))
  • Technical writing
  • Documentation review
  • Advanced problem solving
  • Laboratory safety practices
  • Equipment calibration
  • Patient management
  • Quality assurance
  • Regulatory compliance
  • Cross-functional teamwork
  • Quality management systems
  • Safety procedures
  • System debugging
  • Sampling
  • Test results analysis

Team Lead (Volunteer)

BAPS Temple (2014-Present)

Leading a team of forty to fifty people during multiple festival events., Ensure movement of visitors to large scale events so that festivities are enjoyed and that crowds are managed in a caring and event focused manner., Coordinate with American Cancer Society and Blood Donation. We make sure all the management, and their needs have met their expectation to give proper care to people who are donating blood., Participated in community health and safety initiatives including blood drives and health awareness events, ensuring volunteer and public safety in high-traffic environments.

INTERNSHIP

  • Community Outreach Internship, Advocate Christ Medical Center, Oak Lawn, January 2024-May 2024
  • Provided guidance and support to volunteers during outreach events, ensuring everyone understood their roles and responsibilities.
  • Established and maintained positive relationships with community stakeholders, including local organizations, schools, businesses, and government agencies.

Timeline

Senior Quality Control Specialist

Versiti
02.2025 - Current

Pharmacy Technician III (Contractor)

AbbVie
09.2024 - 02.2025

Practice Manager

Suburban Medical Center
03.2018 - 12.2022

Master of Science - Cybersecurity

Southern New Hampshire University

Bachelor of Science - Health Administration

Northern Illinois University

Associate of Science -

Harper Community College
Priyank Patel
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