Reputation for displaying professionalism and integrity as a frontline corporate representative.
Detailed orientated and organized, able to meet deadlines and excel in multiple assignments.
Fast learner with proven ability to hit the ground running and deliver results quickly.
Overview
6
6
years of professional experience
Work History
Transportation Claims Manager
CDL1000
Chicago, IL
04.2022 - Current
Receive, process, and manage all cargo claims in a timely manner.
Drives claims toward judicious resolution through effective and timely communication with all relevant parties during a claim’s lifecycle.
Aids operations teams on potential cargo issues, including helping transportation providers organize transloads, reworks, and repower loads as needed.
Keeps current on customer contracts and transportation and cargo laws.
Provides insight on prospective customer contracts to best protect the interest of the Company in respect to claims liability.
Develop relationships with internal staff and external customer decision-makers.
Support leadership by identifying potential problems, working toward solutions, accepting added duties and or responsibilities as needed.
Serve as a primary point of contact for questions on operations’ best practices, broker and carrier liability, and all overage, shortage, and damage issues.
Freight Claims & Compliance Analyst
Redwood Logistics
Chicago, IL
03.2021 - 04.2022
Review and file customer cargo claims with motor carriers based on company and customer process
Negotiate with customers and carriers throughout claims process
Manage over 50 claims per day
Working with accounting department to get payments to customers promptly in compliance with company payment process protocol
Assist operations with claim prevention and mitigation
Liaison with insurance company on claims and potential issues
Proved successful working within tight deadlines and fast-paced atmosphere.
Created plans and communicated deadlines to complete projects on time.
Collaborated with team members to achieve target results.
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Invoicing Specialist
Redwood Logistics
Chicago, IL
11.2020 - 03.2021
Ensures quality by continually reviewing work to detect and correct errors
Works to resolve shipping errors
Adds value to logistics work processes by participating in process improvement efforts through team activity and individual initiatives
Maintains regular and consistent attendance and punctuality
Facilitate domestic and international transportation process to ensure compliant, timely and accurate inventory movements, which includes shipment coordination, load planning, internal/external communications, and preparation of shipping documents for goods movements to/from storage warehouses or production facility to/from suppliers and customers
Prepared and mailed invoices to customers, processed payments and documented account updates
Monitored outstanding invoices and performed collections duties
Executed billing tasks and recorded information in company databases
Sales - Talent Director
John Robert Powers
Schaumburg, IL
08.2019 - 11.2020
Build high trust relationships with internal and external clients
Setting up appointments for potential clients, client referrals, or web leads, who request audition information and entering data in system and provide information about audition
Set up auditions, interview and select most suitable talent for television, radio, film and stage production by traveling to different states every weekend
Maintain positive attitude to get through long days of auditions of talents and applicants
To be part of JRP team and enroll them by selling different programs
Maintain database by making contracts for new and updated customer information
In recognition for achieving 133% of quarterly target
Recognized as employee of month as well as top talent director 3 times for exceeding sales objectives
Kept up-to-date on industry trends and target audience objectives to guide decision-making process during casting sessions
Orchestrated casting for productions by holding auditions and securing ideal talent
Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates
Evaluated strengths and weaknesses of candidates through effective screening processes
Jewelry Designer
Anupma Botraa Fine Jewelry
Surat, India, Gujarat
05.2016 - 04.2019
Conducted in-depth research to identify sourcing for high-quality materials and stones at attainable pricing.
Worked with individual clients to design unique pieces, communicating effectively to establish vision and specifications.
Applied knowledge of clarity, symmetry and other factors to assign quality grades to stones.
Estimated repair costs based on expected labor and materials requirements.
Verified worker skill and technical accuracy during processing by closely examining in-progress work.
Fabricated pieces by hand and using specialized equipment.
Worked with corporate clients to design appealing pieces for mass production.
Assessed pieces to evaluate quality and accuracy according to design.
Modified designs to meet client demands.
Created professionally staged images using special lighting and backgrounds to display pieces attractively.
Returned older pieces to lustrous shine by cleaning, polishing and electroplating.
Met with customers throughout jewelry making processes to define needs and expectations, discuss budgets, showcase designs and assess satisfaction.
Examined completed products and unmounted gemstones to produce appraisals based on pricing guidelines, market knowledge, stone grades and rarity.
Education
Diploma - Graduate Diamonds
GEMOLOGY INSTITUTE oF AMERICA
New York, NY
04.2016
Associate of Arts - Fashion Merchandising
Fashion Institute of Design And Merchandising
Los Angeles, CA
01.2013
BBA - Business Administration
Metas Adventist College
India
06.2009
High School Diploma -
Lourdes Convent High School
India
03.2005
Skills
Resistant to stress Able to organize and answer to variable activity while keeping good relationships Able to define and manage priorities
Ability to use good judgment in order to carry out detailed but uninvolved written or oral instructions
High awareness of detail, strong decision-making ability, and creative problem-solving skills
Ability to perform highly detailed work
Strong organizational skills and ability to manage multiple priorities
Good communication skills and ability of networking
Attention to detail: works to high level of precision in own work, and is able to identify and correct mistakes in work of others
Timeline
Transportation Claims Manager
CDL1000
04.2022 - Current
Freight Claims & Compliance Analyst
Redwood Logistics
03.2021 - 04.2022
Invoicing Specialist
Redwood Logistics
11.2020 - 03.2021
Sales - Talent Director
John Robert Powers
08.2019 - 11.2020
Jewelry Designer
Anupma Botraa Fine Jewelry
05.2016 - 04.2019
Diploma - Graduate Diamonds
GEMOLOGY INSTITUTE oF AMERICA
Associate of Arts - Fashion Merchandising
Fashion Institute of Design And Merchandising
BBA - Business Administration
Metas Adventist College
High School Diploma -
Lourdes Convent High School
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