Priyanka Gandham
Aurora,Illinois
Summary
Profile Summary Experienced over 9 years as a Business Systems Analyst in several domains,conducting business and systems analysis to identify any improvement or enhancement opportunities. Well versed with Traditional Scrum method and JIRA method of Writing User stories. Extensive experience with entire life cycle of User story, starting from gathering the requirements, documenting the User story, refining the user story with stakeholder input, Estimation, Backlog grooming, Design, Test, Accepted and Done. Well versed with all Scrum Ceremonies such as Program Increment planning (PI Planning), Backlog Grooming, Daily standup, Scrum of Scrum meetings, Poker planning, Sprint retrospective and project status meetings. Experience in writing test cases and User Acceptance Testing (UAT) Supported the Scrum Master in ceremonies such as Daily Standup, Sprint Planning, Sprint Demo and Sprint retrospectives. Experience with Agile tools such as JIRA for User stories documentation, Sprint management and Test management. Experienced in balancing priorities for short-term and long-range goals. Enthusiastic, creative, and willing to assume increased responsibility. Able to coordinate multiple projects and meet deadlines under pressure. A strong history of completing projects on time and with in budget. Seasoned Business Analyst offering 9 years of several industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making. Seasoned Business Analyst offering 9 years of financial and ecoomerce industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
9
9
years of professional experience
Work History
Business Analyst
PRI Digital
Manalapan Township , NJ
09.2018 - 07.2022
- Experienced and skilled user of office productivity tools such as Microsoft Office, SharePoint, and project server
- Able to multi-task with good time managements and prioritization skills
- Created BRD’s along with workflows documentation for user manual
- Experienced working with scaled agile development team on new business requirements
- Experienced with Test management tools of JIRA, Zephyr and ALM
- Identified relevant areas for improvement within the eCommerce business & make recommendation
- Experience in Agile and Scrum
- Share knowledge of project management and product assurance principles and practices
- Engage with clients to gather software requirements/business rules and ensure alignment with development teams
- An understanding of the full range of end-to-end ecommerce, marketing, organizational and customer functions
- Conduct and Created UAT plan in higher environments
- Ensure all configured products are categorized and tagged as expected through Shopify
- Take a direction, ability to work well with a team.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Business Analyst
La Salle State Bank
La Salle, IL
07.2016 - 02.2018
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
- Analyzed open orders, backlog and sales data to provide sales team with insights.
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
- Executed analysis of risks and identified risk mitigation strategies.
- Collaborated with teams in product line transition to streamline manufacturing footprint.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.
- Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Evaluated trends to understand competitive environments and assess current strategies.
- Surveyed clients to ascertain requirements and expectations for product.
- Assigned tasks to associates, staffed projects and updated involved parties to enhance optimal business flow.
- Drafted reports on company financial metrics to assess successes and account for deficiencies.
- Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
- Performed competitor bench-marking analysis to identify manufacturing savings opportunities and potential product enhancements.
- Assessed business requirements to forecast annual budgetary operational costs.
- Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
Financial Analyst, Cognizant Consultant
Cognizant Tech Solutions
Hyderabad, Telangana India
06.2011 - 07.2014
- Design and create weekly and monthly spending reports
- Streamlined spending analysis to a more accurate, efficient, and automated process
- Analyze pricing and sales for all business products
- Created the reports for all the analysts to work on for all the wealth management payment we made
- Design action items I used to finish for ledger balancing any outstanding credit or debit act accordingly from where money is coming extra or from where money has been paid
- Audited internal financial processes on a quarterly basis
- As a financial analyst, conducted all the banking payments and reconciliation for all the financial client who were taking advisory from UBS
- Conduct and Created UAT plan in higher environments
- Ensure all configured products are categorized and tagged as expected through Shopify
- Take a direction, ability to work well with a team.
- Improved performance, hiring practices and management systems to facilitate success of client's organization.
- Analyzed problematic areas to provide recommendations and solutions.
- Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability and expense forecasts.
Education
Bachelor’s - Commerce and Computer Science
Indian Institute of management and commerce
Skills
- Customer Monitoring
- Executive-Level Presentations
- Customer Communication
- Compiling Data
Affiliations
Business Analysis
SQL
Product backlog grooming
JIRA/Rally/Smartsheet
Scrum Ceremonies
Process flow diagrams
Backlog Refinement
User Story/Acceptance Criteria
Mockup
Shopify
Timeline
Business Analyst
PRI Digital
09.2018 - 07.2022
Business Analyst
La Salle State Bank
07.2016 - 02.2018
Financial Analyst, Cognizant Consultant
Cognizant Tech Solutions
06.2011 - 07.2014
Bachelor’s - Commerce and Computer Science
Indian Institute of management and commerce
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