Priyanka Khanna
San Jose
Summary
Experienced in luxury property management, boasting over 9 years of success in the real estate industry. Proficient in negotiation, business planning, operations management, direct and channel sales, team leadership, and delivering exceptional customer experiences. Well-equipped to contribute to the growth and success of any organization in need of a dedicated and results-driven professional.
Overview
9
9
years of professional experience
Work History
Property Manager
KRISUMI CORPORATION ( Krishna Group India & Sumitomo Corporation Japan )
08.2020 - 12.2023
- Managed a portfolio of residential and Apartments, ensuring high occupancy rates and tenant satisfaction
- Negotiated leases, handled lease renewals, and resolved tenant issues to maintain positive tenant relations
- Oversaw property maintenance and repairs, ensuring timely and cost-effective solutions
- Prepared and managed property budgets, achieving specific achievement related to financial performance
- Ensured compliance with local regulations and laws governing property management
- Screening rental applications, conducting background checks, and selecting qualified tenants
- Supervising and motivating on-site staff, including leasing agents, maintenance personnel, and administrative staff
- Implementing tenant retention programs and initiatives to enhance tenant satisfaction and minimise turnover
- Addressing tenant concerns and resolving issues promptly to maintain positive tenant relations
- Organizing community events and initiatives to foster a sense of community among tenants
- Negotiating contracts with vendors, suppliers, and service providers to ensure cost-effective services
- Monitoring vendor performance and ensuring adherence to contractual agreements and service level expectations.
Assistant Property Manager
CENTRAL PARK RESORTS
04.2018 - 07.2020
- Assisted in the management of 250 residential units, including lease administration and tenant communications
- Conducted property inspections and coordinated maintenance activities to uphold property standards
- Supported financial management by assisting in budget preparation and rent collection processes
- Conducting property tours and showcasing property features to prospective tenants
- Setting and managing property budgets, including operating expenses and capital expenditures
- Collecting rent payments and ensuring timely deposits into designated accounts.
Assistant Property Manager
Castles Real Estate
08.2017 - 03.2018
- Assist in leasing activities, including tenant screening, lease negotiations, and lease renewals
- Coordinate maintenance and repair activities, ensuring timely resolution of maintenance issues
- Support financial reporting and analysis, providing accurate and timely reports to senior management
- Ensure compliance with landlord-tenant laws, fair housing regulations, and other relevant regulations
- Provide administrative support to the property management team, including preparing correspondence, reports, and presentations
- Assist in organising community events and initiatives to foster a sense of community among tenants
- Assist in training and mentoring new team members, fostering a positive and productive work environment.
Assistant Manager Events
HYATT REGENCY DUBAI CREEK HEIGHTS
02.2016 - 06.2017
- Maintained strong internal control of the working environment with compliances in line with Hyatt Worldwide and brand's policies
- Flawless planning and seamless coordination of events
- Guestlist management, with event setup and sequence of activity planning
- Leading administrative duties as the keystone of the events team
- Perform and process agendas & travel management as and when the need arises.
Management Trainee
Jaguar Land Rover
06.2015 - 11.2015
- Engaged in working closely with multiple departments on various product lines
- Provided excellent customer service, maintained professional relationships with clients and resolved customers inquiries and issues
- Contributed to customer value management and customer loyalty management programmes
- Awarded trainee of the month for outstanding performance on the floor.
Education
MBA in International business -
Birkbeck University of London
London, United Kingdom01.2016
Bachelor of Hotel Management -
Amity School of Hospitality, Amity University Noida
Noida, Uttar Pradesh01.2014
Higher Senior Secondary Education -
Mayo College
Ajmer, Rajasthan01.2011
Skills
- Property Leasing and Tenant Relations
- Budgeting and Financial Management
- Maintenance Oversight and Vendor Management
- Lease Negotiations and Legal Compliance
- Strong Communication and Negotiation Skills
Areaofexcellence
Proficiency in all areas of Microsoft Office, including Access, Excel, Word and PowerPoint.
References
References are available upon request.
Timeline
Property Manager
KRISUMI CORPORATION ( Krishna Group India & Sumitomo Corporation Japan )
08.2020 - 12.2023
Assistant Property Manager
CENTRAL PARK RESORTS
04.2018 - 07.2020
Assistant Property Manager
Castles Real Estate
08.2017 - 03.2018
Assistant Manager Events
HYATT REGENCY DUBAI CREEK HEIGHTS
02.2016 - 06.2017
Management Trainee
Jaguar Land Rover
06.2015 - 11.2015
MBA in International business -
Birkbeck University of London
Bachelor of Hotel Management -
Amity School of Hospitality, Amity University Noida
Higher Senior Secondary Education -
Mayo College
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