Priyanka Kirubakaran

Accomplished strategic leader with a strong foundation in Data Governance, Compliance, Technical Product Management, and a progressively expanding portfolio in Product Management. Demonstrated ability to lead enterprise-wide governance initiatives, drive Agile transformation, and deliver scalable, compliant, and user-centric solutions across complex healthcare environments. Adept at integrating governance principles into product strategy, aligning cross-functional teams, and executing data-driven roadmaps that support regulatory standards and business goals.

Product Management & Agile Leadership

• Led Agile transformation for 12 global Analytics & IT teams (200+ members), implementing SAFe and integrating Aha! & Rally for streamlined planning and tracking.
• Drove prioritization across product roadmaps, backlogs, and sprints for analytics and compliance products.
• Designed standardized intake and triage process, improving demand management and resource utilization.
• Developed governance-integrated product roadmaps aligning delivery with enterprise goals, user needs, and regulatory requirements.
• Coached Product Owners, Scrum Masters, and 200+ team members in SAFe practices, fostering reuse and continuous improvement.
• Championed cross-functional collaboration to ensure scalability, compliance, and user-centric design across portfolios.
• Guided transition and future-state architecture to reduce technical debt and enable scalable designs.
• Managed capacity planning to align resources with strategic objectives.
• Advocated agile best practices and tools, coaching teams in SAFe and Scrum methodologies.
• Improved customer metrics (NPS) across multiple products, driving adoption of experience-enhancing initiatives.
• Partnered with business and engineering leads to define and track key performance measures.
• Built strong stakeholder relationships, driving strategic, outcome-based roadmaps.

Data Governance and Compliance.

• Designed and implemented a Data Governance Framework and processes across the analytics lifecycle.
• Deployed Data Catalog and Lineage workflows using IDEAL, improving data discoverability and transparency.
• Directed Analytics & Governance strategy to align with partner healthcare organizations.
• Embedded governance principles into enterprise policies, fostering a culture of data literacy.
• Standardized key healthcare metrics to support catalog implementation and enhance data quality monitoring.
• Built and scaled a Data Governance team, operationalizing stewardship best practices enterprise-wide.
• Established internal/external data release processes ensuring compliance with legal and regulatory standards.
• Acted as liaison between Compliance and Legal for Medicare data usage and global accessibility.
• Enforced lifecycle controls for enterprise information assets from creation to secure disposal.
• Implemented role-based data access policies for secure use of healthcare analytical data.
• Provided leadership to implement governance concepts including data lineage, stewardship, and executive dashboards.

As a Product Manager within the Government Business Segment and Product Owner within the Customer MDM segment, I led the discovery, design, and implementation of multiple data governance and compliance-related projects.

• Led enterprise-wide Data Governance initiatives, aligning projects with strategic goals across Customer, Provider, Claims, Vendor & Buyer domains.
• Led Discovery of Privacy, Legal and Compliance related initiatives for the Government (Medicare / Medicaid Data Segment) of the business.
• Defined and implemented key business terms and critical data elements using IBM Infosphere Information Governance Catalog.
• Delivered interoperability solutions, including Smart on FHIR apps and EMR API integrations.
• Established and enforced data quality rules for multiple domains, ensuring remediation of upstream and downstream issues.
• Partnered with Engineering to transform disparate data into actionable insights for reporting and analytics.
• Developed secure data usage, sharing, and access procedures in collaboration with Security, Risk, Compliance, and Legal teams.
• Built and implemented a Data Governance Framework with policies, SOPs, and process improvement workflows.
• Advanced data quality monitoring systems to track trends and enable timely remediation.
• Provided leadership in implementing data lineage, metadata management, quality measurement, and stewardship across domains.
• Facilitated SAFe Agile ceremonies to execute the Data Governance roadmap effectively.
• Led product discovery and translated market insights into new product and enhancement ideas for government and clinical data segments.
• Influenced product-level decisions in a matrixed organization, driving alignment and maturity.
• Managed full product profitability, including revenue, expense, and depreciation for governance initiatives.
• Mentored product managers, fostering innovation and continuous improvement.

As a Process and Data Governance officer, I serve in conjunction with the IBM Watson Health Data Governance Board to manage, prioritize, and execute Watson Health’s Data Governance strategy. Utilize knowledge of data governance and data management principles to implement data analytics programs for numerous projects, as well as help craft and implement Watson Health’s data use and processing procedures and policies.

• Defined and implemented enterprise-wide data standards and governance frameworks.
• Developed Data Governance Board policies, workflows, and procedures to ensure compliance and ethical execution.
• Designed onboarding/offboarding processes for Blockchain-enabled Health Utility Network members and solutions.
• Built and deployed Data Asset Inventory Catalog and Data Dictionary for Provider, Payor, and Claims datasets (79 tables, 793 unique elements).
• Integrated third-party solutions and internal applications, enabling commercial release of healthcare products.
• Translated strategic initiatives into Epics, Features, and Stories, driving delivery of healthcare offerings.
• Led SAFe Agile adoption, coaching teams, managing ceremonies, and optimizing performance.
• Established end-to-end lifecycle management for Master Data Solution aligned with governance standards.
• Implemented Watson Health Data Governance framework for legacy and cloud-based offerings.
• Ensured compliance with HIPAA, CCPA, GDPR, EU-US Privacy Shield through collaboration with stakeholders.
• Designed standardized DACB processes in IGC tool, improving onboarding efficiency, traceability, and revenue recognition.

Assess the developmental needs of business operations and functional units across the organization to implement and ensure continuous quality improvement processes. Collaborate with inter departmental teams to develop and implement a process improvement philosophy that enforces standard operating workflows while identifying key metrics/targets enabling automated report generation.

• Created Value Stream Mapping using DMAIC methodology to identify operational and technical tasks across customer implementation lifecycle and internal team structures.
• Assessed processes to reduce rework, improve quality, efficiency, and revenue while enhancing service delivery.
• Recommended and implemented workflow policies and procedures through process mapping, value identification, and point analysis.
• Re-architected Enterprise JIRA workflow for Agile management, enabling efficient client data onboarding, traceability, and accurate portfolio tracking with real-time reporting.
• Developed process documentation and work aids including descriptions, checklists, templates, and guides to support standardized execution.

Managed operations, resource and project management of 17 cross- functional resources across the Informatics department during the implementation phase of the client life cycle.

• Directed resource allocation, assigned responsibilities, and coordinated cross-functional teams to ensure successful delivery of internal and external projects.
• Managed and resolved high-visibility, critical client issues to minimize risk and maintain project timelines.
• Led enterprise-wide process improvement initiatives, streamlining client integration lifecycle and reducing backlog across multiple implementations.
• Designed project documentation and reporting tools to monitor performance and provide leadership with actionable metrics.
• Utilized project management tools to track deliverables and report progress to senior leadership.
• Acted as liaison between Client Services, Clients, and Informatics teams to align deadlines and standard operating procedures.
• Served on the Enterprise Implementations Committee, leading the Process Improvement section and driving automation of QA reporting.

Enhanced business partner relationships by managing client interactions, resource planning, and project planning for 18 individual clients across 26 different data integrations. Managed projects across the Data Curation, Data Analytics and Content Development teams comprising a total of 26 members.

• Managed project plans for 18 external clients and 6 internal initiatives, ensuring timely delivery and resource alignment.
• Coordinated timelines and resources across multiple projects, improving cross-team communication as liaison between Client Services and Informatics.
• Reduced Content Development backlog by 75%, streamlining processes for task, ticket, and project management.
• Designed and documented QA workflows and manuals for quality checks throughout project lifecycle.
• Created team-specific SOPs for Data Curation, Data Analytics, and Content Development, standardizing operations across Informatics.
• Developed enterprise-wide visual workflows illustrating client integration and implementation lifecycle.
• Compiled QA and process improvement workflows to identify quality checkpoints across multi-specialty teams.

Lead clinical analyst on the CarePath project: an enterprise initiative focused on the standardization of clinical protocols and their integration into electronic workflows. Was responsible for establishing the processes for clinical content and their training curriculum for management of the CarePath project.

• CarePath Content Development Leadership
• Led content development analysts across 26 institutes, driving standardization and implementation of CarePath workflows.
• Coordinated onboarding and training programs, including boot camps for new clinical analysts.
• Developed project plans and chaired the CarePath Methodology Committee to establish SOPs and standardized implementation steps.
• Directed working groups to identify, standardize, and translate clinical content into build specifications.
• Served as primary resource for CarePath components and workflow development across institutes.
• Conducted current and future state analyses for EMR-related content and tools.
• Designed and implemented clinical workflows for 8 CarePath projects.

Assessed patient health problems and needs, developed and implemented nursing care plans, and maintained medical records. Administered nursing care to ill, injured, convalescent, or disabled patients. Advised patients on health maintenance and disease prevention.

• During alternate shifts fulfilled the role of Charge Nurse with responsibility to supervise 2 RN’s, 1 LPN, 2 PCA’s and a unit secretary.
• Evaluated staffing requirements, floor assignments, and organized unit activities for a 15 bed telemetry unit which provided service to neurologically unstable patients.
• Implemented total patient care through team nursing process covering 5-6 high acuity patients per shift using Electronic medical records (EPIC).
• Provided total patient care to patients who required long term physical therapy. Unit converted to the Neurological Stroke center in Dec 09.
• Performed specialized IV infusions, and wound care to amputee and geriatric patients.
• Acted as patient advocate, assessed patient status and notified physicians of clinical changes.