Summary
Overview
Work History
Education
Skills
Websites
Professional Highlights
Certification
Timeline
Generic

Priyanka Mankoo

Atlanta,GA

Summary

Results-driven, accomplished Manager with over a decade of experience in engineering management, transitioning into product management. Strong engineering experience of more than a decade fosters a solid foundation as a problem solver and go getter. Proven track record of leading cross-functional teams, driving product development from concept to launch, and aligning product strategies with market needs. Passionate about leveraging technical expertise and business acumen to deliver innovative solutions and enhance user experiences.

Clear communicator, decision maker and a collaborative people leader.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Engineering Manager

Dell Secureworks
01.2011 - Current
  • Designing and developing NextGen security products.
  • Collaborate with product managers to define product requirements and prioritize features based on market needs and business goals.
  • Enhance overall team productivity with continuous training and mentoring of team members.
  • Managing stakeholder relationships, ensuring alignment on product vision and roadmap.
  • Worked on migrating security platform to cloud leading to enhanced performance and availability.
  • Lead the team through roadblocks and discussions with business teams and architects to make migration seamless for clients.
  • Improve client satisfaction by providing immediate assistance via documentation and client calls to resolve any availability issues.
  • Lead cross-functional teams for successful product development, ensuring timely delivery and adherence to specifications.

Tech Lead / Liaison

T-Mobile
01.2010 - 01.2011
  • Led multiple SCRUM teams to develop and deliver NEW PoS system.
  • Optimized resource allocation by effectively prioritizing tasks based on business needs and project timelines.
  • Reduced system downtime with proactive monitoring, timely troubleshooting, and efficient issue resolution.
  • Collaborated with product managers to define technical requirements and develop innovative solutions for complex problems.

Tech Lead

AT&T
01.2009 - 01.2010
  • Worked on TELCO applications for collection, numbering, and address validation
  • Led and coordinated testing efforts during various release cycles.

Sr. S/W Eng

Tribal Fusion
09.2008 - 01.2009
  • Worked on AD server application and integration testing of various applications in the ad network.

S/W Eng

Symantec Corporation
09.2006 - 08.2008
  • Integration testing of SFRAC and VCS product with various applications
  • Automated testing in SMTF framework.

SME

Amdocs Business Services India Pvt. Ltd.
01.2004 - 09.2006
  • Focused on seamless integration of billing environment and CRM
  • Automated the process of pulling CDRs, mediation, bill generation, and validation.

S/W Eng

Balasai Net Pvt. Ltd.
02.2003 - 12.2004
  • Worked on Client Account controller system, a web-based application for customers to monitor and update their accounts.

Education

Master Degree in Computer Application -

University of Pune
Pune, India
05.2004

Bachelor Degree in Commerce - Business Administration, Accounting, Mathematics

University of Pune
Pune, India
05.2001

Skills

    • Project Management
    • Strategic Planning
    • Technology Integration
    • Prioritization
      • Product Development
      • Cloud computing / AWS
      • SDLC, AGILE, WATERFALL
      • Lean Six Sigma

Professional Highlights

  • Delivered enhanced threat detection product resulting in 10% sales growth in first quarter.
  • Led a team of 20+ developers and architects to successfully migrate services to AWS within a span of 2 yrs.
  • Strategized test automation runs and their service requirement to create a service availability schedule, resulting in 15% cost reduction.
  • Initiated the task to redesign services making them cloud native.
  • Trained cross functional team members on migrating customers to new cloud based platform, maintaining customer satisfaction and ensuring zero service downtime.
  • Lead 4 offshore teams to develop and deliver NEW PoS Telecom system within project timeline and budget.
  • Certified AWS Architect, Certified AWS Analyst, Six Sigma trained
  • Agile couch and Agile promoter for last 20yrs
  • Well versed with various SDLC models, namely, Agile(Scrum/Kanban), Waterfall, Hybrid as well as PMP tools JIRA, MONDAY.

Certification

  • AWS certified Architect
  • AWS certified Analyst

Timeline

Engineering Manager

Dell Secureworks
01.2011 - Current

Tech Lead / Liaison

T-Mobile
01.2010 - 01.2011

Tech Lead

AT&T
01.2009 - 01.2010

Sr. S/W Eng

Tribal Fusion
09.2008 - 01.2009

S/W Eng

Symantec Corporation
09.2006 - 08.2008

SME

Amdocs Business Services India Pvt. Ltd.
01.2004 - 09.2006

S/W Eng

Balasai Net Pvt. Ltd.
02.2003 - 12.2004

Master Degree in Computer Application -

University of Pune

Bachelor Degree in Commerce - Business Administration, Accounting, Mathematics

University of Pune
Priyanka Mankoo