PRIYANKA PANDEY
Dallas,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Finance Assistant
International Rescue Committee, IRC
Dallas, TX
02.2022 - Current
- Organized financial documentation and tracked expenses to maintain tight business controls.
- Organized and reported on financial information to document payment histories and assist with sound financial accounting.
- Reported financial data and updated financial records in ledgers and journals.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Conduct weekly bank deposit.
- Review and post P card expenses
- Create and submit invoice journals for approval for recurring bills.
- Evaluated office processes, making suggestions to improve efficiency.
- Assist in inventory and record-keeping of inventory items under Finance custody (gift cards, bus passes, and gas cards),
- Basic Account payable function such as check printing, ACH payments, prepaid cards
- Assist with monthly Time & Effort reports. Typed and submitted correspondence, memos, drafts and emails.
- Assist in preparing all documents/samples requested by auditors.
- Assist in implementation of finance policies, procedures and systems and updates of Kansas Finance Protocol
- Serve as backup to other designated Finance staff.
- Assist in filing and maintaining finance records for easy access
- Comply with all IRC policies, procedures and protocols including adherence to IRC Way and Child Safeguarding.
- Observed strict confidentiality rules to maintain data integrity and protect clients.
- Typed and submitted correspondence, memos, drafts and emails
Guest Service Representative
Target
Dallas, TX
11.2017 - 02.2019
- Greeted visitors and customers upon arrival.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Successfully sold smart plans, credit cards applications, and reward cards on daily basis
- Answered customers' questions and provided information on procedures or policies.
- Assisted with duties in other areas of store, bagging and carrying out customers' items.
- Ensured that each customer received outstanding service by providing friendly environment
- Accommodated customers with returns or complaints.
- Research answers or solutions as needed.
- Provide accurate, valid and complete information by using right methods/tools.
- Delivered above-and-beyond service to guests.
Finance Assistant
Shikhar Insurance
Kathamndu, Nepal
07.2012 - 07.2015
- Reported financial data and updated financial records in ledgers and journals.
- Managed office inventory and ordered new supplies when items were running low.
- Working closely with departments for developing and implementing policies on issues such as working conditions, performance management
- Communication with clients, banks as per need.
- Preparing tax certificate for clients
- Preparing journal entries, ledger account, account receivable and payable.
- Planning, and sometimes delivering, training, accounting procedure for new staff
- Proper, accurate and timely accounting of all expenses and income into system.
- Preparation of payment vouchers. Printing checks
- Bank reconciliation
- Keep/Assist/Devising system of proper record keeping and filing of all necessary document including journal vouchers, payment vouchers, receipts for future referrals
- Maintains financial accounts by processing customer adjustments.
- Provided exceptional service to customers requiring assistance such as account questions
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
- Pitched in to assist with special projects and additional tasks
- Assessed data and information to verify entry, calculation and billing code accuracy
- Evaluated office processes, making suggestions to improve efficiency
Education
MBA -
University of The People
Pasadena, CA2022
Bachelor of Commerce -
IGNOU
Kathmandu Nepal2014
High School Diploma -
Brihaspati Vidyasadan
Kathmandu Nepal2008
Skills
- Strong analytical skills
- Detail-oriented
- Good understanding of financial data terminology and principles
- Academic knowledge regarding corporate accounting principles
- Excellent interpersonal skills
- Self-Motivated
- Effective public speaker
- Customer Relations
- Data Entry
- Finance Operations
- Precision and Accuracy
- Working knowledge of Excel and good knowledge of MS Windows based software packages: Word, Outlook
Languages
English
Timeline
Finance Assistant
International Rescue Committee, IRC
02.2022 - Current
Guest Service Representative
Target
11.2017 - 02.2019
Finance Assistant
Shikhar Insurance
07.2012 - 07.2015
MBA -
University of The People
Bachelor of Commerce -
IGNOU
High School Diploma -
Brihaspati Vidyasadan
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