PRIYANKA PASSI
Summary
Engineering Program Manager with a proven track record in overseeing large-scale, cross-functional programs in infrastructure, eCommerce credit cards & data paltform. Successfully delivered complex initiatives in fast-paced, regulated environments, enhancing platform reliability and operational efficiency. Strong collaboration with engineering, analytics, and product teams has led to significant improvements in project outcomes. Recognized for exceptional execution skills and effective leadership in stakeholder engagement.
Overview
22
22
years of professional experience
Work History
Principal Engineering Program Manager — Infrastructure
Okta, Inc.
09.2019 - Current
- Lead company-wide infrastructure and platform programs supporting Okta’s large-scale SaaS ecosystem, including cloud, data-adjacent, and platform engineering initiatives.
- Drive cross-functional execution across multiple engineering organizations, aligning roadmaps, dependencies, and delivery timelines.
- Lead programs enabling Kubernetes platform adoption, onboarding services and shared tooling across engineering teams.
- Manage strategic initiatives focused on automation, reliability, security, and vulnerability remediation, improving platform stability and operational resilience.
- Own end-to-end program lifecycle: intake, planning, execution, risk mitigation, release readiness, and executive reporting.
- Partner closely with engineering leadership to scale Agile delivery practices, improving predictability and execution quality.
- Serve as JIRA administrator for engineering orgs, standardizing workflows, reporting, and delivery metrics.
- Facilitate clear communication across technical and non-technical stakeholders, ensuring alignment at all levels.
- Enabled faster onboarding to standardized cloud and container platforms
- Improved delivery visibility and execution discipline across infrastructure programs
- Reduced friction between platform and application teams
Technical Program Manager
Sephora
San Francisco
06.2014 - 08.2019
- Led complex, cross-functional initiatives across eCommerce, loyalty, subscriptions, payments, mobile apps (iOS/Android), and integrations.
- Delivered high-visibility programs including co-branded credit card launch, loyalty platform enhancements, and Buy-Online-Pick-Up-In-Store (BOPIS).
- Partnered with engineering, product, analytics, QA, and business teams to define scope, manage dependencies, and execute releases.
- Drove Agile execution across multiple teams, facilitating sprint planning, reviews, retrospectives, and release readiness.
- Provided leadership with clear, data-driven program status using dashboards, milestones, and delivery health metrics.
- Mentored junior program managers and supported onboarding across the TPM organization.
- Delivered customer-critical commerce and loyalty capabilities at scale
- Strengthened execution rigor across multiple digital programs
Project Manager
Williams-Sonoma, Inc.
San Francisco
11.2013 - 05.2014
- Led fast-paced digital and eCommerce initiatives, meeting aggressive timelines consistently.
- Facilitated Agile ceremonies, ensuring seamless coordination across concurrent workstreams.
- Maintained delivery artifacts to track progress and ensure accountability.
- Managed stakeholder communication, addressing escalations promptly and effectively.
Project Manager
American Express
01.2004 - 04.2011
- Delivered enterprise programs for financial services and credit card platforms.
- Served as primary liaison between business stakeholders and technology teams, facilitating project alignment.
Skills
- Engineering program and portfolio management
- Data platforms and analytics
- Cloud infrastructure management (AWS, multi-cloud, Kubernetes)
- Commerce and payments platforms
- Cross-functional collaboration (Engineering, Product, Analytics, Operations)
- Risk and dependency management
- Agile methodologies and Scrum
- Executive communication and stakeholder engagement
- Metrics and delivery health dashboards
- Privacy compliance in delivery
Additional Information
Experience operating in high-scale, high-availability environments, Strong communicator with both technical and executive audiences, Passionate about execution excellence, platform reliability, and data-informed decision-making
Timeline
Principal Engineering Program Manager — Infrastructure
Okta, Inc.
09.2019 - Current
Technical Program Manager
Sephora
06.2014 - 08.2019
Project Manager
Williams-Sonoma, Inc.
11.2013 - 05.2014
Project Manager
American Express
01.2004 - 04.2011