Priyanka Pratapa

Princeton,NJ

Summary

AWS/System engineer with 14 years of professional experience in AWS Cloud computing, Build and Release Engineer, System Engineer and Unix/Linux and Windows Administrator. Results-oriented and highly skilled Senior System Engineer with over 13+ years of experience in designing, implementing, and maintaining complex IT infrastructure. Proven track record of optimizing system performance, ensuring security, and delivering innovative solutions to meet organizational objectives. Seeking a challenging position where I can leverage my expertise in system engineering to contribute to the success of a dynamic organization.

Overview

years of professional experience

Certification

Work History

System Cloud Engineer

ETS

05.2013 - Current

Experience working with AWS services EC2, S3, IAM, ELB, EBS, EFS, Auto Scaling Group, VPC, Cloud Watch
Worked on Amazon AWS EC2 cloud services for installing, configuring and troubleshooting on various Amazon images like Amazon Linux AMI, Red Hat
Work closely with application team to conduct proof of concept (POC) and implement the design in AWS cloud environment
Used Security groups, Network ACLs, Internet Gateways, NAT instances to ensure a secure zone for organizations in AWS public cloud
Creating EC2 Red Hat instances using Golden AMI and following compliancy rules
Experience in administering and maintaining Atlassian products like Jira, Confluence
To provide system access to users (Developers, Admins) on Red Hat servers
Worked on Splunk for centralized log management
Implemented cost optimization policy all over the platform for all Non-Prod and Stage environments
Joining Daily scrum calls and Sprint demo, PI planning meetings, application troubleshooting, resolve New Relic alerts, Jira tickets
Build and configure a virtual data center in the Amazon Web Services cloud to support Enterprise Data Warehouse hosting including Virtual Private Cloud (VPC), Public and Private Subnets, Security Groups, Route Tables, Elastic Load Balancer
Designed AWS Cloud Formation templates to create custom sized VPC, subnets to ensure successful deployment of Web applications and database templates
Designed and deployed large applications utilizing almost all the AWS stack, focusing on high availability, fault tolerance, and auto-scaling in AWS Cloud Formation
Utilize AWS CLI to automate backups of ephemeral data-stores to S3 buckets, EBS and create nightly AMIs for mission critical production servers as backups
Experience with AWS S3 services creating buckets, configuring buckets with permissions, logging, versioning and tagging
Develop Cloud Formation scripts to automate EC2 instances
Created alarms and trigger points in Cloudwatch based on thresholds and monitored logs via metric filters
Automating backups by shell for Linux to transfer data in S3 bucket
Implemented Continuous integration and Continuous Delivery process using GIT, Jenkins, Maven
Extensively worked on GIT as a source code management and created various branches in GIT, merged from development branch to release branch, created tags for releases
Configured and setup Maven profiles
Developed shell scripts for automation of the build and release process
Created AWS components like EC2, IAM, VPC, ELB, Security groups using Terraform scripts
Able to create complex JIRA workflows including project workflows, screen schemes, permission scheme and notification schemes in JIRA
Splunk was used to collect all the logs from application
Part of 24x7 on-call weekend support Team
Worked on migration from on-prem to cloud
Extensive knowledge in Linux and Windows servers
Build and deploy infrastructure and code all the way from dev to production
Extensive knowledge in writing CloudFormation scripts.
Enhanced cloud infrastructure efficiency by implementing advanced automation techniques and tools.
Optimized system performance for increased scalability and reliability through regular maintenance and updates.
Collaborated with development teams to design, implement, and maintain continuous integration and deployment pipelines.
Provided technical support to internal stakeholders, diagnosing and resolving complex issues related to the organization''s cloud environment.

AWS UNIX Engineer

Verizon

09.2009 - 04.2013

Provided Build support for applications, build and deployed to lower and higher environments
Automated the release pipeline to achieve zero touch deployments using Jenkins, Git
Analyze and resolve conflicts related to merging of source code for Git
Implement, maintain and support reliable, timely and reproducible builds for project teams
Worked with the documentation of Migration process, AWS Deployment setup, Application Stack deployments and Troubleshooting Scenarios
Worked with various AWS EC2 and S3 CLI tools
Build servers by using AWS, importing volumes, launching EC2, creating security groups, auto-scaling, load balancers (ELBs) in the defined virtual private connection
Configured plugins for the integration tools to the version control tools
Manage source code, software builds, software versioning defect tracking on software maintenance tasks/projects
Managed AWS EC2 instances utilizing Auto Scaling, Elastic Load Balancing and Glacier for our QA and UAT environments as well as infrastructure servers for GIT
Administered and Engineered Jenkins for managing weekly Build, Test and Deploy chain, GIT with Dev/Test/Stage/Prod Branching Model for weekly releases
Involved in migration from on-premises to AWS cloud
Worked with the documentation of Migration process, AWS Deployment setup, Application Stack deployments and Troubleshooting Scenarios
Created monitors, alarms and notifications for EC2 hosts using Cloud Watch
Involved in DevOps processes for build and deploy systems
Created Python scripts to totally automate AWS services which includes web servers, ELB, Database, EC2 and database security groups, S3 bucket and application configuration, this script creates stacks, single servers, or joins web servers to stacks
Grasped the Technical aspects from High level to create Deployment plans, Contingency Plans and which direction to go if they hit a snag
Provided the support over Voice, Chat and E-Mail to the clients and the internal Employees
Change Management Notifications and Outage Notifications
Involved in technical designing the overall TAM Architecture of some of the applications that include GUI and web based services
Developed test scripts
Review and make recommendation for TAM infrastructure enhancements
Monitored performance-testing environment during load tests
Creating test plan and test suite to perform Unit testing for the front and back end applications
Worked on all major releases
Involved in the major turnover from Verizon to Frontier Communications for the IT Sector
Written kdb change files for setting up junctions changes
Set up junctions among Webseal servers
Installed and configured Web Portal manager
Established Replication for ITDS6.0/FixPack5
Created users and group id's for Policy Master and WebSEAL servers
Created user replication from Verizon to Frontier Communications.
Streamlined processes by automating repetitive tasks using shell scripts and other scripting languages.
Managed multiple Unix projects simultaneously, ensuring timely delivery within scope and budget constraints.
Wrote and maintained custom scripts to increase system efficiency and performance time.

Lab Assistant

Shippensburg University

08.2007 - 08.2009

Installation, Configuration and Administration of Linux (Red Hat ) and Windows 2000 servers
Applied appropriate support packages to maintain system integrity
Planned, scheduled and Implemented OS patches and upgrades on Linux and Solaris boxes as a part of proactive maintenance
Monitoring CPU, memory, physical disk, Hardware and Software RAID, multipath, file systems, network using monitoring tools.
Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.

Education

Master of Science -

Shippensburg University of Pennsylvania

Shippensburg, PA

05.2007

Skills

Oracle, SQL, MY SQL
Linux (RHEL, CentOS) , Tomcat, JWS EAP
YAML, JSON and Shell
Splunk, AWS Cloud watch
JIRA, Remedy and Service-Now , Splunk , Dynatrace
Apache, IIS, Tomcat
Cloud Computing
Incident Response
Technical Documentation
Serverless Computing
Load Balancing and Cost Optimization

Data Migration
Cloud Automation
Virtual and Cloud Technologies
Communication and Team Collaboration
Relationship Building
Firewalls
Critical Thinking
Application Administration
AWS Expertise
Technology Support

Accomplishments

Migrated several on-premises infrastructures to a cloud-based environment.
Drove 16 applications migrating from on-prem to AWS cloud infrastructure from development to production
Experienced with day-to-day tasks like new builds, Migration, Trouble shooting, Disaster recovery, Performance monitoring and Fine tuning of systems.
Implement experience in setting up the infrastructure using AWS services including ELB, EC2, Elastic container services (ECS), EKS, Auto-scaling, S3, IAM, VPC, Cloud Watch and EFS.
Spearhead the migration of critical applications and services to cloud platforms, such as AWS and Azure, enhancing flexibility and reducing operational costs.
Played a key role in the deployment and maintenance of Windows and Linux servers, ensuring high availability and reliability of services.
Implemented automation scripts using PowerShell and Bash to streamline routine tasks, reducing manual effort by 25%.
Provided technical support and troubleshooting for complex system issues, resulting in decrease in incident resolution time.
Collaborated with network engineers to design and implement robust network infrastructure, optimizing data flow and minimizing latency.
Attended daily stand-up meetings, bug-scrub meetings, Sprint planning meetings and weekly release health check-up meetings as best practice of agile environment.
Developed Ansible roles and playbooks for installation and configuration of software’s like different versions Java, Tomcat, Apache, Oracle, Postgres DB, Splunk, maven, git, python 3.10
Specialized experience on Red Hat Linux Environments.
Extensive knowledge on Windows 2003 to 2019, windows 10
Implemented YUM and RPM package installations and patches across diverse Linux platforms, reducing system downtime by 25% and ensuring seamless software updates.
Extensive experience in the areas of Build/Release/Deployment/Operations, with in depth knowledge of principles and best practices of SCM in Agile, Scrum operations.
Experienced in installation, configuration, tuning, security, backup, recovery, and upgrades of Linux servers.
Planned and executed releases from the initial stages of QA to a production environment. Managed code branches from development teams for current and future releases.
Spearheaded end-to-end Build/Release/Deployment/Operations processes, driving Agile and Scrum principles to increase team efficiency by 30% and deliver high-quality software releases ahead of schedule.
Automated resource creation process using Python, Bash, and JSON scripts utilizing bootstrap processes.
Created and built a pipeline for application versions, using Jenkins Continuous Integration.
Experience in writing the CFT scripts to automate AWS services which includes Web servers, ELB, Database, EC2, Security groups, S3 and IAM.
Experienced in creating and managing User Accounts, Security Rights, Disk Space, Quotas and Process Monitoring in Red Hat Enterprise Linux.
Experience Worked on Version control tools like GIT/Bitbucket.
Familiarity with Oracle
Knowledge on hosting and deploying applications by using WebSphere Application Servers.
Hands on experience (Knowledge) on performance monitoring tools like Cloud Watch and Services Related to AWS.
Experience working on Windows server 2003 to 2019, windows 10, updating patches for windows servers.
Extensive experience in troubleshooting the issues related to maintenance and performance over server and infrastructure areas.
Analyzed test requirements, created new test cases and documented the test case results.
Conducted regular security assessments, implemented proactive measures, and ensured compliance with industry standards, enhancing the overall security posture.