Priyanka Syamala
Old Bridge
Summary
Detail-oriented Business Analyst with a solid background in analyzing and optimizing business systems to improve operational efficiency. Leveraged expertise to design and implement systems that streamline processes and support strategic initiatives. Demonstrated analytical and problem-solving abilities by effectively collaborating with cross-functional teams to deliver solutions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cybersecurity Business Analyst
Oncor Electric Delivery
11.2023 - Current
- Collaborated with IT teams to integrate security measures into the development and deployment of new applications.
- Conducted security audits to identify vulnerabilities.
- Reduced risk of cyber attacks by conducting regular vulnerability assessments and penetration testing.
- Optimized incident response times by developing and implementing streamlined process for handling security breaches.
- Played key role in regulatory compliance projects, ensuring adherence to industry standards and legal requirements related to cybersecurity.
- Led cybersecurity awareness training sessions, increasing staff vigilance against phishing and social engineering attacks.
- Guided IT teams in secure configuration of hardware and software, minimizing vulnerabilities and compliance issues.
Senior Agile Business Analyst
Educational Testing Services(ETS)
06.2022 - 10.2023
- Evaluated business requirements and translated them into detailed functional specifications for technical teams to implement.
- Developed and implemented data governance policies and procedures.
- Designed SSIS packages, which Utilized tasks and transformations such as Execute SQL Queries, Data Flows, Sequence containers, Each Loop Container, Aggregate and Derived Columns
- Working knowledge on integrating Databricks with AWS for Data storage and data reporting for senior Management
- Performed structure Data analysis (SA/SD) approach as part of As-is documentation
- Defining/creating an Agile framework (SAFe or Distributed) suitable for the need and transforming the traditional BU groups into an agile environment
- Collaborated with my project Manager on Data Catalog and Data Discovery for Student Assessments
- Generated ad-hoc reports to evaluate specific business requirements.
- Responsible for product/Sprint Backlog and Sprint Burndown – conducted training on sprint backlog management for effective tracking of sprint progress
- Facilitated Iteration planning, Team sync, retrospectives, stakeholder meets, coach syncs, and software demostrations
- Involved in quality assurance phase planning and coordinating the implementation of QA strategy
- Conducted workshops on Agile Techniques and principles for the team
- Attended Iteration Increment sessions to gather and discuss future objectives and collaborate with ART Teams
Business & Quality Assurance Analyst
Fulcrum Global Technologies Inc
09.2017 - 06.2022
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Developed comprehensive roadmaps outlining the product vision, goals, and milestones for successful execution.
- Collaborated with development team on Backend API services and tasks.
- Conducted comprehensive data analysis to identify patterns, trends, and inconsistencies in order to provide informed recommendations for process optimization.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Completed in-depth usability testing on Windows, Android and iOS mobile devices.
- Incorporated delivery requirements into planning of testing schedules.
- Assisted project teams in meeting deadlines by effectively utilizing resources, managing risks, and maintaining clear communication channels among stakeholders.
- Conducted gap analyses between current state systems/processes and future state goals in order to formulate action plans aimed at bridging identified discrepancies.
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
Agile Business Analyst
Progyny Inc
05.2016 - 08.2017
- Streamlined data management for better decision-making by optimizing the use of Salesforce reporting tools.
- Managed end-to-end project delivery, from requirements gathering to post-deployment support.
- Enhanced Salesforce efficiency by identifying and implementing process improvements.
- Created comprehensive user guides and provided support, helping users navigate the complexities of the Salesforce platform efficiently.
- Reduced manual workload by automating routine tasks using Process Builder and Workflow Rules.
- Optimized lead generation efforts, integrating marketing automation tools within the Salesforce platform.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Created dashboards to monitor and track key performance indicators.
Junior Business Analyst
IVYCOMPTECH PVT LTD
05.2015 - 12.2015
- Attended department meetings to report on findings and to brainstorm and share new ideas with other team members.
- Contributed to risk assessment activities by identifying potential issues and suggesting mitigation strategies.
- Gathered and documented requirements for projects.
- Leveraged SQL queries to extract relevant data from databases for further analysis and reporting purposes.
- Provided business analysis in support of bio-catalyst product management.
- Worked with IT team members on systems automation and advancement initiatives.
- Created visual representations of data findings using various chart types for presentations to stakeholders.
- Designed Excel spreadsheet to estimate costs of future custom projects for clients.
- Created data models to support decision-making processes.
Education
Master of Science - computer engineering
University of Houston - Clear Lake
Houston, TX05-2017
Bachelor of Science - Electronics and Communication Engineering
Acharya Nagarjuna University
Guntur, AP05-2015
Skills
- Data analysis
- Requirements gathering
- Team collaboration
- Microsoft Office Suite
- Microsoft Excel mastery
- User acceptance testing
- KPI tracking
- Quality assurance
- SQL proficiency
- Stakeholder management
- Negotiation
- Release planning
- Business solutions development
- SWOT analysis
- User story creation
- Software development lifecycle
- Velocity tracking
- Retrospective facilitation
- Adaptability and flexibility
- Scrum methodology
Skills Summary
Business Analyst professional with 9 years of track record in requirements gathering, performing gap analysis, data analysis, implementing agile at the IT level, and documenting between As-is and To-be processes., CSM (Certified Scrum Master), Scrum Alliance, 000329394, 01/01/23, CSSM (Certified SAFe Scrum Master), Scaled Agile, 21180527-1348, 01/01/23, Master’s in computer engineering, University of Houston - Clear Lake, 05/01/17, Bachelors in Electronics and Communication Engineering, Acharya Nagarjuna University, 05/01/15, SDLC, UML, WATERFALL, AGILE (Scrum, SAFe), Microsoft Visio, SQL server, MA-Access, MS Project, MS Office, Windows XP, MAC, Android, Smartsheet, Lucid Chart, pivot tracker, AWS, Data Lake, Salesforce cloud, Marketing cloud, Experience cloud, GitLab, Jenkins
Certification
- Certified ScrumMaster (CSM)
- Certified SAFe Scrum Master(CSSM)
- Certified Scrum Product Owner (CSPO)
Timeline
Cybersecurity Business Analyst
Oncor Electric Delivery
11.2023 - Current
Senior Agile Business Analyst
Educational Testing Services(ETS)
06.2022 - 10.2023
Business & Quality Assurance Analyst
Fulcrum Global Technologies Inc
09.2017 - 06.2022
Agile Business Analyst
Progyny Inc
05.2016 - 08.2017
Junior Business Analyst
IVYCOMPTECH PVT LTD
05.2015 - 12.2015
Master of Science - computer engineering
University of Houston - Clear Lake
Bachelor of Science - Electronics and Communication Engineering
Acharya Nagarjuna University
Similar Profiles
John TynesJohn Tynes
Intern at Oncor Electric DeliveryIntern at Oncor Electric Delivery
Jesse OswaltJesse Oswalt
Journeyman Lineman at Oncor Electric DeliveryJourneyman Lineman at Oncor Electric Delivery
Dina TaylorDina Taylor
Administrative Assistant I at Oncor Electric DeliveryAdministrative Assistant I at Oncor Electric Delivery