Summary
Overview
Work History
Education
Skills
Volunteer work
References
Certification
Languages
Timeline
Generic

Priya P Parmesssar

Jamaica

Summary

Dedicated and detail-oriented administrative professional with a strong background in student services, enrollment processes, and academic support. Proven ability to manage admissions procedures, maintain accurate student records, and assist with course registration and scheduling. Skilled in providing front-line support to students, faculty, and staff, focusing on creating an inclusive and welcoming environment. Proficient in Microsoft Office Suite, Canva, and Microsoft Teams, with excellent organizational, communication, and multitasking abilities. Committed to promoting student success through collaborative engagement and effective coordination of campus services.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Service-Learning Facilitator

Queens Community House (QCH)
06.2025 - Current
  • Facilitated group discussions on assigned topics and guided as needed.
  • Encouraged active participation among learners by providing timely feedback.
  • Advised students on appropriate strategies for completing assignments successfully.
  • Established strong relationships with students through regular communication channels.
  • Promoted a positive attitude towards learning among all participants throughout the courses.
  • Supported the creation of an engaging classroom environment conducive to learning.

Dispatch Executive Administrative

Prem's Luxury Transportation Inc
01.2021 - Current
  • Implemented performance metrics to evaluate dispatcher productivity, leading to increased accountability among team members.
  • Coordinated scheduling in high-volume environment.
  • Improved on-time delivery rates with proactive communication between drivers, clients, and internal teams.
  • Managed fleet transportation dispatching company special events
  • Established a culture of open communication within the dispatch team, promoting collaboration and teamwork for improved performance.
  • Monitored driver locations in field and solved discrepancies to keep team on-track.
  • Developed strong relationships with clients and carriers to facilitate smooth coordination during peak periods.

Recruitment & Outreach Coordinator

School of Cooperative Technical Education
Foresthill
06.2012 - 01.2022
  • Implemented one-on-one advising to support students and families in enrollment and financial aid matters.
  • Utilized analytics tools for tracking engagement metrics, guiding outreach strategy refinement.
  • Conducted visits to high schools, promoting technical education programs and aiding application processes.
  • Optimized event planning processes for simultaneous execution of various projects.
  • Drove community engagement with strategic outreach initiatives.
  • Assisted in developing strategies for assessing effectiveness of outreach efforts.

Education

Master of Arts - Urban Affairs

Queens College
Flushing, NY
01-2025

Bachelor of Arts - Sociology

Queens College
Flushing, NY
01-2021

Associate of Arts - Psychology

LaGuardia Community College
Long Island City, NY
08-2018

Skills

  • Student services and advising
  • Application management
  • Strategic planning and coordination
  • Interpersonal communication
  • Student-centered problem solving
  • Administrative operations optimization
  • Technical proficiency in Microsoft Office
  • Collaboration and stakeholder engagement
  • CRM software expertise

Volunteer work

  • Provided ongoing support to seniors with insurance, financial assistance, and navigating social services.
  • Coordinated youth tutoring and homework help sessions, focusing on supporting immigrant families.
  • Led outreach initiatives connecting underserved community members to educational resources.
  • Lead and participate in neighborhood clean-ups, including beach clean-up events
  • Serve as a community liaison, connecting individuals to city services and programs

References

  • Available upon request

Certification

  • Confronting Sexual Harassment: Tools and Strategies to Create a Harassment-Free Workplace | New York City Commission on Human Rights
  • Training in School Violence Prevention and Intervention | The University of the State of New York, The State Education Department
  • Course Work/ Training in Identification and reporting of child abuse and maltreatment | The University of the State of New York, The State Education Department
  • High Honor Award Recipient | Queens College, CUNY — Recognized for achieving a 4.0 GPA, May 2025

Languages

Hindi
Limited
Dutch
Limited

Timeline

Service-Learning Facilitator

Queens Community House (QCH)
06.2025 - Current

Dispatch Executive Administrative

Prem's Luxury Transportation Inc
01.2021 - Current

Recruitment & Outreach Coordinator

School of Cooperative Technical Education
06.2012 - 01.2022

Master of Arts - Urban Affairs

Queens College

Bachelor of Arts - Sociology

Queens College

Associate of Arts - Psychology

LaGuardia Community College
Priya P Parmesssar
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