Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Mackenzie Perger

Nashville,TN

Summary

Detail-oriented and adaptable associate with experience in food service and event management. Known for strong collaboration and effective communication skills, consistently enhancing customer satisfaction and operational efficiency. Flexible and outgoing team player, commended for demonstrating honesty and integrity with customers, team members, and supervisors.

Overview

4
4
years of professional experience

Work History

Winery Restuarant Associate

Belle Meade Historic Site & Winery
Nashville, TN
07.2025 - Current
  • Delivered customer service support for inquiries, complaints, and returns.
  • Processed payments using point-of-sale systems with high accuracy.
  • Conducted inventory checks to ensure shelf stock accuracy.
  • Prepared food items in compliance with safety and health standards.
  • Developed relationships with clients and vendors to enhance service quality.
  • Managed multiple tasks concurrently while maintaining strong attention to detail.
  • Collaborated with team members to meet service demands during peak hours.
  • Performed various duties related to food service operations.

Usher

Nashville Symphony Schermerhorn Symphony Center
Nashville, TN
04.2023 - 09.2023
  • Ensured guest safety by proactively managing event protocols and responding quickly to concerns, serving crowds of up to 1,800 guests.
  • Attended to the needs of guests in a friendly and welcoming manner, establishing rapport with guests.
  • Provided an inviting and efficient event experience by acting upon all comments and complaints in a prompt and friendly manner.
  • Escorted and directed guests to their seats and other lobby locations.
  • Assisted with ticket scanning and verification, and aided in the maintenance, organization, and cleanliness of the facility.

Waitress

Myer's Front Porch
05.2021 - 09.2021
  • Contributed to the safety and satisfaction of customers by assisting with dietary restrictions and fulfilling orders.
  • Enhanced customer experience by providing excellent assistance while maintaining a clean and welcoming dining environment.
  • Handled financial transactions accurately and efficiently.

Education

Bachelor of Arts & Sciences, History - Minor in Women, Gender & Sexuality Studies

University of Tennessee At Chattanooga
Chattanooga, TN
12.2025

Skills

  • Microsoft Excel, Word, PowerPoint, Outlook
  • Google Workspace
  • Adobe Photoshop
  • Canva
  • Final Cut Pro
  • POS system operation
  • Research and data analysis
  • Complex problem solving
  • Customer engagement
  • Strategy development
  • Event coordination
  • Adaptability
  • Public speaking
  • Curiosity

Affiliations

  • Chi Omega Sorority, Director of Diversity, Equity, and Inclusion, 12/2022 - 12/2023

-Delivered comprehensive resources and educated members of the chapter on issues related to DEI topics during weekly meetings

-Led discussions and created programs and events aimed at fostering a diverse and inclusive environment within the chapter

-Worked with other Greek organizations on campus enacting initiatives to promote broader DEI efforts.

Timeline

Winery Restuarant Associate

Belle Meade Historic Site & Winery
07.2025 - Current

Usher

Nashville Symphony Schermerhorn Symphony Center
04.2023 - 09.2023

Waitress

Myer's Front Porch
05.2021 - 09.2021

Bachelor of Arts & Sciences, History - Minor in Women, Gender & Sexuality Studies

University of Tennessee At Chattanooga

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