Professional leasing specialist skilled in managing all aspects of property leasing and tenant relations. Notable for achieving high lease conversion rates and fostering long-term tenant relationships. Collaborative team player who adapts to changing needs and drives results through effective communication and problem-solving.
Overview
12
12
years of professional experience
1
1
Certification
Work History
SaaS Account Executive
AVENGE DIGITAL
05.2024 - 01.2025
Worked closely with internal product development teams to provide feedback on client needs and preferences, driving continuous improvement of our digital offerings.
Provided exceptional customer service, addressing client concerns promptly and ensuring their satisfaction with delivered solutions.
Maintained up-to-date knowledge of industry trends and competitor offerings to provide informed recommendations to clients.
Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
Achieved top performer status within the company due to consistent high sales numbers.
Client Executive
PAYNADA
07.2023 - 02.2024
Formulated and implemented 7 effective sales strategies, leading surpassing of sales targets through persuasive communication of payment processing system advantages and strategic market analysis.
Collaborated with cross-functional teams to ensure seamless client experience throughout all touchpoints.
Drove sales by 40% developing multi-million dollar contract sales.
Developed comprehensive financial account plans to optimize resources and drive successful outcomes for both clients and organization.
Leasing Consultant
R.E. CARROLL MANAGMENT
07.2019 - 07.2023
Consistently maintained occupancy rate of 90% or above in resident retention
Consulted with over 5000 potential residents to recommend housing options aligned with their needs, budget, and move-in schedules Conducted property tours, highlighting key features and amenities
Created and disseminated marketing collateral through social media, newsletters, and events, increasing property awareness and resident recruitment.
Generated professional leads for sales and rental properties through cold calls and referrals.
Business Development Manager
BL HC PROPERTY HOLDINGS LIMITED
01.2022 - 06.2023
Conducted market research to identify business opportunities, developed strategies to achieve revenue targets, built and maintained client relationships, crafted tailored proposals, led successful negotiations to meet sales goals, collaborated with cross-functional teams to align with company objectives, represented BL HC at industry events, and provided sales forecasts and feedback for product/ service improvements.
Launched 5 new product lines by conducting extensive competitor analysis and identifying gaps in existing market offerings.
Developed customized solutions for clients based on deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
Managed diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
Delivered compelling sales presentations to prospective clients, highlighting unique value proposition of products and services.
Community Association Manager
SLATTER MANAGEMENT SERVICES INC
06.2017 - 07.2019
Established and maintained 1.2 million dollar portfolio of Homeowners Associations and relationships with Board members and business partners, leading to improved homeowner satisfaction and refined operational practices.
Conducted comprehensive analysis of financial statements and developed reports for leadership, ensuring accurate management of accounts receivable and payable.
Successfully negotiated contracts, working collaboratively with vendors and community entities to cultivate strategic alliances and enhance operational efficiency.
Developed annual operating budgets and forecasts for multiple communities, as well as sales and marketing plans.
Assisted boards in updating governing documents to reflect current industry standards and legal requirements per association.
Client Representative - Corporate Trainer
GATE CITY MARKETING GROUP
10.2016 - 05.2017
Maintained and nurtured business relationships with key clients, guaranteeing steady growth and client satisfaction by consistent follow-ups and timely resolution of concerns.
Interpreted marketing analytics to discern trends and formulated strategies to improve brand presence and engagement.
Provided training to marketing personnel, emphasizing brand recognition, visual marketing tactics, and product placement effectiveness.
Improved organizational efficiency and control costs by educating 50+ employees on resource and time management with cloud systems integration.
Office Manager
KOII GRIEF, MEDITATION & WELLNESS CENTER
12.2013 - 10.2016
Oversaw accounting team's functions, including management of inter-company financial activities and accuracy of financial reporting of profit and loss statements and ledger accounts.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention by organizing and driving operational excellence
Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Reduced waste by 20% and pursued revenue development strategies to keep department aligned with sales and profit targets.
Data Input Specialist
CHEETAH TASK ERRAND SERVICE
09.2012 - 11.2013
Interpreted complex government expenditure reports to support informed daily business performance evaluations.
Contributed to development of updated data management system, optimizing usability and functionality by working in cross-functional teams to ensure seamless integration.
Entered data into various computer systems accurately using Microsoft Office Suite.
Managed call volume of 100 calls, emails and faxes per day from customers and other partnered businesses.
Education
Bachelor of Science, Business & Sociology -
NORTH CAROLINA AGRICULTURAL & TECHINCAL STATE UNIVERSITY